View Vacancy - AUH - Maintenance Officer A2(L)

The British Embassy Abu Dhabi has a vacancy for a Maintenance Officer. Reporting directly to the Facilities and Maintenance Manager, the role concentrates on providing support for the Embassy’s Estates work in both Hard and Soft facilities services.

The jobholder will be responsible in the collation and recording of information involving routine planned preventative maintenance schedules, repairs, and minor project works. They will be required to take an administration role and be able to use FCO software in the recording and uploading of information onto the intranet. This will include the raising of purchase orders, recording completed works, and receipting invoices. There is a large role in ensuring that works carried out are compliant with government standards and are recorded accordingly.

Additional responsibilities are to assist in requesting for quotations, tendering processes for goods and service contracts, and monitoring budget spend and forecasting in consultation with budget holder for the allocated maintenance budget for presentation to the Head of Estates.

Duties and responsibilities:

• Assist in the monitoring of an online works request system, contractors and in house staff will be working on the following maintenance issues:

              - Fire protection and management systems;

              - AC installations;

              - Gardens;

              - Swimming pool and associated water treatment plant;

              - Electrical distribution and installations;

              - Standby generator;

              - Security gates/ vehicle barriers;

              - Waste services

• Perform, document, and record Estate Property Inspections and Hazard Risk Assessments for both residential and office.
• Arrange and record third party testing, i.e., water, gas installations, electrical installations, lift installations, etc.
• Support Corporate Services in sourcing external quotes and related documents for maintenance works. Liaise with external contractors when on site.
• Assist with preparing a work schedule for a team of technicians and cleaners on a day-to-day basis.
• Assisting Corporate Services in preparing budget estimates for rectification works for future spends.
• Completion of H&S safety due diligence, record data, and meeting compliance requirements.
• Raise requisitions and purchase orders for goods and services through the in-house management tool.
• Support the monitoring and spend profile on small works, store items, and supplies.

Key competencies required:

• Changing and Improving - Being responsive and innovative, and seeking out opportunities to create effective change. Being open to change, suggesting ideas for improvements to the way things are done, and working in ‘smarter’, more focused ways. Making use of alternative delivery models including digital and shared service approaches wherever possible.
• Collaborating and Partnering - Creating and maintaining positive, professional, and trusting working relationships with a wide range of people within and outside the organisation to help get business done. Working collaboratively, sharing information and building supportive, responsive relationships with colleagues and stakeholders, whilst having the confidence to challenge assumptions.
• Delivering at Pace - Focusing on delivering timely performance with energy and taking responsibility and accountability for quality outcomes. Working to agreed goals and activities and dealing with challenges in a responsive and constructive way.
• Delivering Value for Money - Seeking out and implementing solutions which achieve the best mix of quality and effectiveness for the least outlay. Making decisions based on evidenced information and following agreed processes and policies to ensure efficient, effective, and economic use of taxpayers’ money in the delivery services, challenging these appropriately where they appear to prevent good value for money.

• Experience of facilities project management, having worked in a facilities or project management team
• Self-starter as well as team player. Flexible and resilient under pressure, with a proven track record of delivering results regularly within tight deadlines.
• Strong analysis, organisational, and time management skills.
• Excellent interpersonal and communication skills, with a strong customer focus and the ability to respond to a range of customers’ needs.
• Excellent command of spoken and written English.
• Excellent IT skills and office administration skills, with good knowledge of Microsoft Office applications.