View Vacancy - Mail Room Operative
Main purpose of job:
The British Forces Post Office provides customer support to the wider British Defence Staff based at the British Embassy, Washington DC and US sites across North America, providing mail services between the US and the UK and wider US networks. The Mail Room Operative works as part of a team of 3 within the mail room at British Embassy, in a BFPO team of 8 personnel.
Roles and responsibilities / what will the jobholder be expected to achieve?:
The Mail Room Operative provides the following service:
- Dispatch, receipt and sorting of unclassified BFPO mail.
- Preparation, payment and submission of mail for transit through US domestic carriers.
- Maintenance of appropriate security measures for storage of all mail types.
- Upkeep and maintenance of all mail records including BFPO, US carriers, British Consulates and FCDO.
- Liaise with FCDO London regarding transport of Diplomatic Unescorted Bags between US & UK.
- Provide advice and assistance to customers as appropriate.
- Ensure Health & Safety procedures are adhered to and practised.
- Provide support to BFPO Courier Service as required.
- Strong team player who can work flexibly based on the changing needs of the team and business.
- Strong IT skills and the ability to evaluate data, particularly Outlook and Excel.
- Clear and confident communicator, with the ability to work with stakeholders at all levels of the organisation.
- Strong organisational skills, and the ability to multitask.
- Excellent customer service skills.
- Valid US driving license and ability to take up local travel as needed to collect mail etc.
- Language: fluent in English.
*A visas are acceptable at the Embassy and Consulates. The UK Mission to the UN (UKMIS) accepts G visas, and British Defense Staff (BDS) outposts accept A or NATO visas.
Working patterns:
Monday - Thursday 0700 - 1500hrs
Friday 0700 - 1400hrs
The UK Government operating in the US offers a substantial benefits package including generous leave, a choice of medical insurance, 401(k) matching up to 7%, extensive learning opportunities and a great work/life balance.
Staff recruited locally are subject to terms and conditions of service in accordance with US, state, and/or local employment law.
Individuals who are not a US taxpaying citizen will be paid a net salary based on a simulated US tax status.
Internal candidates must inform their supervisor before they apply to a different position.
Only successful candidates will be contacted. Please no phone calls. Due to the high volume of resumes we receive, we cannot guarantee consideration of your application if the submission instructions are not properly followed.
The British Embassy is committed to a policy of equal opportunities and to creating a diverse working environment, free from discrimination, where everyone is included and treated fairly, based on merit alone. We are an equal opportunity employer, making all employment decisions without regard to race, gender, religion, national origin, citizenship, disability, age, sexual orientation, political affiliation or any other criterion protected by law.
This opportunity is closed to applications.