View Vacancy - Corporate Services Assistant (ITA23.028)

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Foreign, Commonwealth and Development Office (Operations and Corporate Services)
Corporate Services Support

The British Consulate General in Milan are part of a world-wide network, representing British political, economic and consular interests overseas and is now looking for a dynamic, customer focused, pro-active Full Time Corporate Services Assistant/Receptionist to support our fast moving Corporate Services Team.

 

Main Duties and Responsibilities:

  • To be the first point of contact for the British Consulate General Milan for the public and visitors;
  • Support the Security Team as the front office for general callers and visitors. Incoming mail scanning, parking permits, occasional liaison with host nation military;
  • Filter Consular and Department for International Trade (DIT) callers and visitors, including the occasional VIP;
  • Support Estates work with supplier liaison, arranging and supervising site visits and works both in the office and in the UK Based staff apartments, keeping a record of ongoing works for the office and Residences and support larger project works;
  • General admin duties include preparation, despatch and receiving of the diplomatic bags, general post, stationery orders, filing;
  • Raise requisitions and make credit card payments, check invoices in accordance with FCDO financial guidelines;
  • Leading on transport related questions for UK Based staff e.g. diplomatic number plates in collaboration with Rome colleagues;
  • Many aspects of the CSA role are shared with two other part-time CSAs so the ideal candidate will be expected to occasionally cover annual and sick leave, sometimes at short notice;
  • Actively engage in corporate activities and initiatives in the Italy Network.
  • Proficiency in English and Italian (written and spoken, minimum of C1 level for CEFR framework* or equivalent);
  • IT literacy, familiar with MS package including Teams; 
  • Highly-developed front-line customer service management skills acquired in a business environment, with a clear commitment to excellent customer service;
  • Ability to respond flexibly to changing priorities;
  • Good sense of organisation and communication.
  • Previous experience in working with high-level officials and or in international environments.
Seeing the Big Picture, Changing and Improving, Managing a Quality Service, Delivering at Pace, Communicating and Influencing, Working Together
5 February 2023
Administrative Assistant (AA)
Full-time, Fixed term, with possibility of renewal
35
Europe, Eastern Europe & Central Asia
Italy
Milan
British Consulate General
1
EUR
1,907
6 March 2023

This is a full-time temporary position with a contract of 12 months graded Administrative Assistant (AA) according to the FCDO grading structure. The annual gross salary is € 26,698, with an additional payment of € 10.33 EDR paid 13 times per year (pro-rata). There are 14 salary payments in a calendar year, with double salary payments in June and December. If working less than a full calendar year, the additional salary payments will be pro-rata.

 

Working hours are 35 hrs per week Monday to Friday 09.00 – 17.00.

 

The appointment is subject to security clearance, professional background check and the successful completion of a 4 months probationary period.

 

All staff employed by the British Consulate General Milan are subject to Italian income tax rate deductions (IRPEF).  However the administration of these tax payments will vary depending on nationality.

 

The successful candidate will be enrolled in the Italian State Social Security Scheme. Staff recruited locally by the British Embassy in Rome are subject to terms and conditions of service according to local Italian employment law.

 

Visa/work permit requirements: Candidates must currently hold the independent right to live and work in Italy and be prepared to ensure that right remains throughout the scope of the contract.

Please note that it is your responsibility to ensure you meet the legal requirements to live and work in this country.

Please note that the deadline for applications is 23:55 on the day mentioned in the above field “Application deadline”.

We advise you to allow enough time to complete and submit your full application, since only applications completed and submitted before the deadline will be considered.

Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.

Please be advised that the British Embassy/British Consulate General will not be able to meet the travel costs incurred when travelling to the interview, nor the costs connected with relocation if offered a position.

* Please note Common European Framework of Reference for Languages: Learning, Teaching, Assessment  indicates Level C2 as Mastery or proficiency Level which comprehends that a person can understand with ease virtually everything heard or read; can summarize information from different spoken and written sources, reconstructing arguments and accounts in a coherent presentation; can express themselves spontaneously, very fluently and precisely, differentiating finer shades of meaning even in the most complex situations. For more information please click on the following link CEFRPlease bear in mind in case you are invited for an interview your languages skills are going to be assessed.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.