View Vacancy - Vice Consul - San Francisco
Main purpose of job:
The successful applicant will run the day-to-day consular operations at our San Francisco Consulate-General. They will manage and deliver a prevention programme to advise and inform on our wider consular priorities and provide high quality consular support to British nationals in Northern California, Oregon, Washington State, Idaho, Montana, Wyoming and Alaska.
The role will involve interaction with members of the public, local, regional and UK authorities as well as colleagues across the consular network in order to fulfil the delivery of the FCDO’s Consular Strategy. As a Head of Section, the role will also require collaboration across the Consulate-General, including engagement with senior management on a regular basis.
The Vice Consul will report to the Consular Regional Operations Manager (CROM) currently based in Ottawa, and manages one Pro Consul.
Roles and responsibilities / what will the jobholder be expected to achieve:
- Managing the provision of consular assistance in accordance with current guidelines, including visiting British nationals in hospital or in jail, and providing support to family members following bereavement, a child abduction or custody matter, and providing advice and assistance following a rape or sexual assault;
- Overseeing casework and managing to a satisfactory conclusion ensuring service standards are fully implemented and consular public targets are met;
- Liaising with US authorities, members of the public and their legal representatives, airlines and tour operators, and British Government Departments in order to achieve strategic goals;
- Designing, costing and implementing an effective Prevention strategy for the consular district and monitoring and reporting budget expenditure;
- Proactively leading on consular issues at the Consulate-General, including representing the consular view at key internal meetings and activities;
- Representing the British government at consular related events, including some public speaking duties.
- Maintaining close links with local authorities including, but not limited to, law enforcement, correctional facilities, medical examiners, hospitals, morgues and mental health facilities.
- Lead on Consular aspects of crisis preparedness and response, including ensuring emergency equipment is tested regularly and fit for purpose. Ensure Consular team is fully trained and understand their role in a crisis. Respond to crisis events as necessary.
- Maintaining close and proactive dialogue with the Consular Regional Operations Manager on matters within the consular district.
- Facilitating the provision of emergency travel documents and requests for notarial services.
- Exceptionally, participate in call-out arrangements for emergency cases out of hours when our Global Response Centre in London requests additional support.
- Perform other duties as assigned.
Resources managed (staff and expenditure):
Managing 1 consular officer.
Essential:
- The successful candidate must have 5+ years of relevant work experience (to include working with the public, and extensive staff management skills).
- A relevant Bachelor's Degree, or equivalent experience in a relevant field, is required.
- A strong team player with previous experience of managing a team is essential for this position.
- Excellent communication skills, both written and oral, including the ability to communicate at all levels.
- Experience of managing outreach programmes including undertaking a wide variety of public speaking duties.
- Initiative, drive & determination with superior problem solving skills, sound judgement, common sense and the ability to remain calm under pressure.
- Ability to prioritise, effectively manage and execute multiple tasks.
- A good knowledge of multi-cultural Britain, its language, and geography.
- Proficiency in MS Office required.
Language requirements:
Language: English
Level of language required: Fluent
Under US State Department requirements, the UK Government in the US may only employ, as non-diplomatic staff, persons who are US citizens, US Permanent Residents or A visa holders with EAD cards*.
If you hold a visa other than an A visa you are not currently eligible to work at our office. Please refer to our website for information on exceptions to this policy at www.gov.uk/government/world/usa. All selected candidates are subject to background checks and will require a security clearance prior to starting work.
*A visas are acceptable at the Embassy and Consulates. The UK Mission to the UN (UKMIS) accepts G visas, and British Defense Staff (BDS) outposts accept A or NATO visas.
Desirable:
A valid driving license preferred.
Learning and development opportunities (and any specific training courses to be completed):
The selected candidate will be required to complete a 5 day, Essential Assistance Workshop, training course in London (or virtually) within 6 months of selection.
Working hours:
Mon – Fri 0830-1630
The UK Government operating in the US offers a substantial benefits package including generous leave, a choice of medical insurance, 401(k) matching up to 7%, extensive learning opportunities and a great work/life balance.
Employees who are not liable to pay local income tax on their Mission salary, eg some non-local national staff and some spouses or partners of UK diplomatic staff, will have their salaries abated by an equivalent amount.
Internal candidates must inform their supervisor before they apply to a different position.
Only successful candidates will be contacted. Please no phone calls.
Due to the high volume of resumes we receive, we cannot guarantee consideration of your application if the submission instructions are not properly followed.
The British Embassy is committed to a policy of equal opportunities and to creating a diverse working environment, free from discrimination, where everyone is included and treated fairly, based on merit alone. We are an equal opportunity employer, making all employment decisions without regard to race, gender, gender identity, religion, national origin, citizenship, disability, age, sexual orientation, political affiliation or any other criterion protected by law.
This opportunity is closed to applications.