View Vacancy - MNL - Regional HR Officer (Pay and Benefits), A2 (L)

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Foreign, Commonwealth and Development Office (Operations and Corporate Services)
HR

The British Embassy Manila is a large diplomatic mission (around 250 staff) delivering a dynamic and rapidly expanding programme of activity in support of the UK’s objectives on prosperity, security and consular matters. The Embassy is a modern, diverse and inclusive employer where everyone contributes to the Embassy’s CORE Values of Collaboration, Opportunity, Respect and Excellence.

Main purpose of job:

The Foreign and Commonwealth Office (FCO) has a Corporate Services Centre consisting of a Global Transaction and Processing Centre and Regional Finance, Human Resources, and Procurement hubs based in Manila. The HR Hub oversees 36 British Embassies, High Commissions and other Offices located in the Asia Pacific Region.

The HR hub is an integral part of the global HR team serving local staff working in the overseas network for the UK Government. The role of the Regional HR Hub is to provide key HR Services (recruitment, pay and reward, talent and performance management and HR enquiries) to customers in the region and to provide a strategic and professional HR capability to support Regional Senior Leaders in delivery of business objectives. 

The role will focus mainly on payroll processing and assist in logging of HR Direct enquiries in SharePoint. The role will report to the Regional Deputy Head of HR and will deliver through the HR hub team.

Roles and responsibilities / what will the jobholder be expected to achieve?

Payroll Service Delivery (70%)

  • Process payroll and other salary related payments for local staff in the region
  • Ensure accurate and timely payroll processing 
  • Maintain and organise payroll files
  • Maintain data confidentiality for all payroll-related matters
  • Work closely with Global Transaction Processing Centre in Manila in relation to the payment of payrolls 

 Management Information Support (10%)

  • Produce and analyse regular and ad-hoc HR reports
  • Assist in preparing monthly reports, attrition reports, exit data, etc.
  • Assist in tracking and logging HR Direct enquiries in SharePoint  

Quality (10%)

  • Interpret HR policies and procedures and apply them to pay and benefits, where applicable
  • Act as first Point of Contact (POC) in payroll and deal promptly with local staff concerns and provide timely solutions
  • Trouble shoot payroll related queries or issues, working closely with the stakeholders involved
  • Perform Root Cause Analysis and incident report including implementation of preventive and corrective actions

 Communication (10%)

  • Answer enquiries and requests from internal and external stakeholders applying strong pro-active customer service skills
  • Build Networking skills and work as partners with relevant stakeholders in the region
  • Maintain open dialogue and good working relationships across different teams in service delivery.
  • Take on other team duties as necessary
  • Diploma/Degree holder or equivalent
  • At least 2 years’ experience in payroll and data management or similar field
  • Ability to work with minimal supervision and prioritise work
  • Strong customer service and communication skills
  • Proficient in all MS Office applications, specifically Excel
  • Ability to produce reports
5 April 2020
Administrative Officer (AO)
Fixed Term, Full-time, Permanent
36
12 months
Asia Pacific
Philippines
Manila
British Embassy
2
PHP
37,907
11 May 2020

There are 2 roles being advertised: 1 is for a permanent slot and 1 is for a fixed-term duration of twelve (12) months, with a possibility for renewal.

The British Embassy offers a competitive compensation package, 36-hour work week, guaranteed 13th and 14th month pay, 20 days paid annual leave (calculated on Pro-rata basis if joined after 1 January), extensive medical insurance, life insurance and access to a guaranteed 5 days of learning opportunities a year. 

No accommodation or relocation expenses are payable in connection with this position. You must have work authorisation for the Philippines in order to apply.

Employment offers are subject to successful clearance of pre-employment checks. Staff recruited locally by the British Embassy Manila is subject to Terms and Conditions of Service according to local Philippine employment law.

Candidates are expected to have a valid NBI Clearance.

All applications must be received before 23:55 local time at the specified application deadline.

Incomplete application forms will not be taken into consideration, so please ensure you provide the information requested. We regret to advise that we will only be contacting short-listed candidates. Applicants called for an interview will be assessed on the core competencies listed above. 

Employees who are not eligible to pay local income tax: e.g. certain third-country nationals and spouses/partners of UK diplomats will have their salaries abated by an equivalent amount.

The successful candidate should be able to start as soon as possible subject to successful clearance of pre-employment/security checks.

Due to the Covid-19 outbreak, the Embassy is operating at reduced capacity (in response to Crisis tasks). Therefore, there may be a delay in reviewing applications.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.