View Vacancy - Receptionist A1 (46/18 NR)
Main purpose of job:
The job holder will have to ensure efficient running of the Front Office, handling all telephone calls and customer enquiries in a prompt and professional manner and undertake administrative duties for the Transport Section
Roles and responsibilities / what will the jobholder be expected to achieve?:
- Undertaking switchboard duties,-management of the answering machine to ensure a 24/7 response after hours, at weekends and holidays
- Attending to visitors at Reception and controlling entry
- Making hotel or other temporary accommodation bookings for visitors to the High Commission
- Receiving BHC mail and sending mail to other organisations, including deliveries by BHC drivers
- Managing Transport Section events including meetings workshops and other work-related gatherings within the section
- Record keeping-filing both electronic and paper
- Assisting in management of transport booking and preparation of daily transport programme in consultation with the Transport Planner
- Undertaking requisitioning & receiving responsibilities for Transport Section purchases
- Administration of billing and payment receipts for shuttle services & private hire of official vehicles
- Assisting in processing of taxi invoices. Pre-audit of taxi vouchers before forwarding for payment
- Undertaking other administrative duties as assigned by the Transport Manager
- A degree in any business related field;
- Minimum of 4 years in an administration role;
- Experience of front office management;
- Excellent IT skills;
- Excellent communication skills with fluent spoken and written English.
Leave:
Members of staff are entitled to paid annual leave, which is earned, from the day they commence employment. Entitlements are as follows:
- Grades A1 (L)25 days and then 30 days after 5 years’ service
In addition to annual leave, the BHC normally observes no fewer than 9 and no more than 14 Kenyan and British public and religious holidays in a year. These vary from year to year and are at the discretion of the High Commissioner. A list of holidays is published each year.
Working Patterns:
Subject to the Flexible Working Scheme (see below) normal office hours are:
• Monday to Thursday: 0715 - 1600
• Friday: 0745 - 1300.
- Please complete the application form in full as the information provided is used during screening.
- Please check your application carefully before you submit, as no changes can be made once submitted.
- The British High Commission will never request any payment or fees to apply for a position.
- Employees recruited locally by the British High Commission in Nairobi are subject to Terms and Conditions of Service according to local employment law in Kenya.
- It is essential that the applicants already have the right to live and work in Kenya without the need to apply for a work permit
- Employees who are not eligible to pay local income tax: e.g. certain third-country nationals and spouses/partners of UK diplomats will have their salaries abated by an equivalent amount.
- Information about the Foreign and Commonwealth Office Competency Framework can be found on this link: https://www.gov.uk/government/publications/civil-service-competency-framework Please note: Job grade AA=A1, AO=A2, EO=B3, HEO=C4, SEO=C5
- Reference checking and security clearances will be conducted on successful candidates.
- Please log into your profile on the application system on a regular basis to review the status of your application.
This opportunity is closed to applications.