View Vacancy - Administrative Officer Decision Maker AO x7 (09/23 PTA)- C

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Other British Government Departments (Partners across Government, including UK Visas)
UKVI (UK Visas and Immigration)

Main purpose of job:

To consider and assess visa applications from persons subject to UK Immigration Control in line with UK Immigration Rules and policy, thus helping to ensure that the UK is kept safe and secure.  Providing value for money to visa applicants by endeavouring to make the right decision on each visa application first time every time and ensuring visa applications are processed within agreed timescales.  Act in accordance with the Code of Conduct and Home Office Values at all times. 

As an Administrative Officer Decision Maker (AODM), you will play an important role in ensuring that the immigration regulations are correctly and fairly applied to all applications for a UK visa so that only those who qualify are able to enter the UK.

AODM’s are expected to analyse information to make decisions, which can sometimes be complex to ensure that a modern, efficient and courteous service is delivered within agreed standards. 


Roles and responsibilities:

  • Taking a considered and pragmatic decision on Visa applications, abiding by the United Kingdom Immigration Rules, current legislation and guidance. Analyse and use evidence to evaluate applications before arriving at well-reasoned justifiable decisions
  • Act on feedback from management to improve decision quality with a view to making the right decision on every visa application first time every time
  • Managing queue of applications and assisting in maintaining a smooth flow of work in the office Plan, organise and manage your time and activities to deliver a high quality and efficient service
  • Acting with integrity and in accordance with the local code of conduct and Home Office Values.  Reporting any incidents that cause the applicant to have integrity concerns
  • If selected take on any extra roles and responsibilities to support Entry Clearance Officers and Managers towards ensuring the efficient and effective running of the visa section
  • Pass a comprehensive AODM training course on receipt of security clearance 
  • Computer literate; able to use the basic desktop functions (e.g. Outlook, Word, Excel, PowerPoint, Explorer)
  • Accurate typing skills of at least 30 words per minute
  • Fluent written and spoken English. Other languages will be an advantage
  • Integrity and honesty
  • The ability to work in a team, with a positive energetic and friendly approach
  • A high level of customer service skills
  • The ability to work unsupervised and to prioritise workloads where required
  • Knowledge of UKVI operations and processes
Making Effective Decisions, Managing a Quality Service, Working Together
23 March 2023
Administrative Officer (AO)
Fixed Term
36.5
6 months
Africa
South Africa
Pretoria
British High Commission
7
R 264,704.80 per annum plus responsibility allowance equivalent to 20% of gross minimum AO salary.
1 May 2023

Learning and development opportunities (and any specific training courses to be completed):

  • In house training and mentoring will be provided
  • Use of Visa Management databases and tools
  • Training in document security, information protection, keeping children safe, all aspects of Entry Clearance decision making, equality and diversity

The British High Commission pays in full for the Key Care Plus option on Discovery Health for staff including spouses/partners and dependants.

  • Once you have successfully completed your probation the British High Commission will contribute 9 % of your monthly salary to a Provident Fund.
  • Annual leave entitlement of 25 days
  • Working hours per week of 36.5
  • Please complete the application form in full as the information provided is used during screening.
  • Please check your application carefully before you submit, as no changes can be made once submitted.
  • The British High Commission will never request any payment or fees to apply for a position
  • Employees recruited locally by the British High Commission in Pretoria are subject to Terms and Conditions of Service according to local employment law in South Africa.
  • All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit. 
  • The responsibility lies on the successful candidate to:
  • Obtain the relevant permit
  • Pay fees for the permit
  • Make arrangements to relocate
  • Meet the costs to relocate 
  • The British High Commission do not sponsor visas/work permits except where it may be local practice to do so. 
  • Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount.
  • Information about the Civil Service Success Profiles can be found on this link: https://www.gov.uk/government/publications/success-profiles. Please note:  AA=A1, AO=A2, EO=B3, HEO=C4, SEO=C5
  • Reference checking will be conducted. 
  • Appointable candidates who were unsuccessful may be placed on a ‘reserve list’.  If during the reserve period of 6/12 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate”.
Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.