View Vacancy - Country Based Entry Clearance Manager, C4, New Delhi ( 2 Vacancies)

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Other British Government Departments (Partners across Government, including UK Visas)
UKVI (UK Visas and Immigration)

Note : All applicants are required to mandatorily fill the complete online application form including the employment and educational details, motivational segment and the competency based questions. We will be thoroughly reviewing the application forms only for all the required details. Forms that are incomplete in any respect will not be considered while shortlisting for the next stage.

Please note that due to Covid-19 outbreak, the start date of employment mentioned in the advert is tentative, subject to normal business of British High Commission. All recruitment campaigns will remain open for applications, we will progress the recruitment process as swiftly as possible and continue to review all applications, monitor progress and developments. We will be in touch with you for the interviews/ should there be further updates on the application, however given the circumstances, kindly expect some delay in response and please reach out to SAAD.Recruit@fcdo.gov.uk, if you have any further questions.

Please note: This is a fixed term position for 1 year.

Main purpose of job: 

The United Kingdom issued over 2.9 million visa applications worldwide before the pandemic. India was one of the biggest markets and the Decision Making Centre at the British High Commission in New Delhi received almost 600,000 applications in 2018.

The British High Commission requires fixed term contract staff to help process the increase in visa demand that is expected now that restrictions have eased. The contract will be for one year but might be extended subject to intake, operational pressure and individual performance.  

The Entry Clearance Manager (ECM) job is a core leadership and management role. You will join a team of existing ECMs in Delhi and have responsibly for:

  • Delivering UKVI’s day-to-day visa operations,
  • Line-management of a team of operational and administrative staff,
  • A range of functional responsibilities
  • Delivering a highly effective visa service that meets UKVI’s customer service targets and ensures a secure UK border

Please note:  The role will involve access to and handling of classified or sensitive commercial information therefore, Applicant must already hold a minimum of the UK’s SC level of clearance or be able to achieve it. 

Because of the security clearance requirement mentioned above, only nationals of the following countries are eligible to apply:

UK or other EU country, Canada, Australia, USA, New Zealand.

Learning and development opportunities (and any specific training courses to be completed): 

  • In house training and mentoring will be given
  • Use of Visa Management databases and tools
  • Training in document security, information protection, keeping children safe, all aspects of Entry Clearance decision making, equality and diversity

Language requirements:

Language: English

Level of language required: Fluent written and spoken

Security restrictions:

Because of the security clearance requirement only nationals of the following countries are eligible to apply:

UK or other EU country, Canada, Australia, USA, New Zealand. 

British citizens must have been resident in the UK for at least two of the previous 5 years.  However, applications will be considered from candidates working overseas for HM Government in the past ten years or who already hold adequate security clearance.

Important information:

ALL applicants must have permission to work in India by either holding a valid visa, be the recognised partner/family member of a serving diplomat from the countries listed above or hold an Overseas Citizen of India (OCI) card. THE BRITISH HIGH COMMISSION WILL NOT BE ABLE TO OBTAIN ANY VISAS FOR ANYONE WHO DOES NOT MEET THE CRITERIA ABOVE. Evidence of your nationality and permission to work in India must be sent with your application form, for example, photocopies of the details page of your passport and/or visa. 

Please share the filled pre-employment questionnaire along with your application form while submission. Please attach the questionnaire in the attachment section. In case you are not able to attach please share the questionnaire on saad.recruit@fco.gov.uk along with your name and position you are applying for in the email body.

Employment will be offered only after appropriate level of UK standard security clearance is received, an interview for which will take place in New Delhi. Successful completion of training and mentoring is also essential and as noted above will be held in New Delhi.

Applicants who do not meet the above criterion will not be considered. 

Essential skills/ qualifications: 

  • Previous ECM experience in the last 3 years
  • Computer literate; able to use the basic desktop functions (e.g. Outlook, Word, Excel, PowerPoint, Explorer)
  • Accurate typing skills of at least 30 words per minute
  • Pass relevant training and subsequent mentoring. The training will likely be held in New Delhi at the British High Commission  
Seeing the Big Picture, Changing and Improving, Managing a Quality Service, Delivering at Pace
28 January 2022
Higher Executive Officer (HEO)
Fixed Term, Full-time
40
12 months
South Asia & Afghanistan
India
New Delhi
British High Commission
2
INR
INR 110,484 per month together with INR 122,915 Skills Allowance, 80% Security Allowance and Additional Allowance of 18% in lieu of Provident Fund and Special Allowance/Superannuation Fund
1 April 2022

The basic pay of INR 110,484 topped up with additional allowances:

  • Skill Allowance of INR 122,915
  • Security Allowance of 80% of basic pay
  • 18% of the basic in lieu of Provident Fund and Special Allowance/Superannuation Fund

A full breakdown of salary will be provided.

Additionally (if applicable) the BHC offers a great benefits package that includes annual domiciliary medical cover, plus a Group Hospitalisation Scheme with INR 500,000 floater cover for your immediate family.

The following amounts may be deduced from your pay each month:

  • Notional tax at a flat rate of 20% of gross salary will be deducted by the BHC if you are not liable to pay local tax. This applies to all spouses and partners of UK-based officers posted to India.
  • Staff who are not spouses or dependants of UK-based officers are liable to pay local tax. In these circumstances tax is not deducted at source and staff must make their own arrangements to pay tax in accordance with Indian tax regulations.

The BHC is recognised as a good employer, with a robust, fair and transparent performance management & appraisal system linked to increments and staff bonuses. We have a 5-day working week, plus annual leave, public holidays, maternity leave provision, special leave, paid sick leave provision; ample development opportunities, travel opportunities, a good organisational culture, and excellent work/life balance. 

Around half of our work forces are women. We treat people with respect and equality and have a policy of zero tolerance for any form of discrimination, bullying, or harassment. 

This is a good opportunity to be part of a strong, diverse team, working in the biggest network that FCDO has anywhere across the globe.  We are aiming to make it the best.

Security clearance required:

Please note: The role will involve access to and handling of classified or sensitive information. All applicants must therefore be able to achieve the UK’s SCE level of security clearance or already hold it.

Because of the security clearance requirement mentioned above, only nationals of the following countries are eligible to apply:

UK or other EU country (including EEA), Canada, Australia, USA, New Zealand

British citizens must have been resident in the UK for at least two of the previous 5 years.  However, applications will be considered from candidates working overseas for HM Government in the past ten years or who already hold adequate security clearance. In light of the tight timings ALL applicants must have permission to work in India.

Applicants who do not meet this criterion will not be considered

’Note : All applicants are required to mandatorily fill the complete online application form including the employment and educational details, motivational segment and the competency based questions. We will be thoroughly reviewing the application forms only for all the required details. Forms that are incomplete in any respect will not be considered while shortlisting for the next stage.’’

To Apply: 

Please note applications without (a), (b) and (c) will not be considered.

A.    Complete the Online Application Form

B.    Complete the Motivation and Competency Segment in the Online Application Form

C.   Complete this duly filled Pre Employment Questionnaire 

Internal candidates applying for this position need to upload their appraisal forms for the previous 2 years (if applicable) and also inform their current line managers, else the applications will not be considered.

We will accept only online applications by 28 Jan 2022 (latest by 23:55 hours IST).

Please note that all the applicants will be required to strictly adhere to the security guidelines for British High Commission

Applicants who do not have the required qualification & experience should kindly abstain from applying, as their applications will not be considered.

Only shortlisted candidates will be contacted and no telephone enquires will be dealt with.

The appointment will be subject to Police Verification and other checks including references, medical, educational and professional.

We welcome all applications irrespective of age, race, colour, gender, disability, sexual orientation, religion, belief or creed. We are also open to applications from people who want to work flexibly.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.