View Vacancy - Corporate Services Assistant (Temporary)
The British Embassy in Amman is seeking a highly motivated and enthusiastic individual for a temporary position of Corporate Services Assistant, Grade – A1 (L).
Purpose of the job:
Working as part of the Embassy’s Corporate Services Team you will be responsible for providing high quality and customer focussed corporate services to all staff in Amman and act as the Language Officer for administering optional language training for UK based staff. This is an excellent temporary opportunity within a small and fast-paced team for someone with a proven track record in customer service, preferably in a similar role or demonstrating the skills needed to work in the field of service delivery.
Main Responsibilities:
Corporate Services Assistant (100%):
Keep a track of utility payments for properties, processing invoices and ensuring continuity of supply. Monitor trends in utility usage across properties (Water, Electricity, Diesel, Gas) providing the Head of Estates with a monthly report on utility consumption and issues. Adding and removing utility meters from our account with the utility companies as necessary to ensure we are being correctly billed.
• Act as an agent between the Embassy staff and Telecommunication companies for mobile phones, and prepare handsets and SIMs for new arrivals and their families.
• Arrange hotel bookings for official visits and new arrivals.
• Process requisitions and ensure receipting is carried out for all purchases on PRISM (Oracle).
• Handle the process of receiving and despatching diplomatic mail
• Handle all, and respond to stationary requests within the Embassy
Key Competencies and Required Skills:
• Managing a Quality Service - Effectiveness in this area is about being organised to deliver service objectives and striving to improve the quality of service, taking account of diverse customer needs and requirements.
• Delivering at Pace - Delivering timely performance with energy and taking responsibility and accountability for quality outcomes.
• Delivering Value for Money - The efficient, effective and economic use of taxpayers’ money in the delivery of public services. Seeking out and implementing solutions which achieve the best mix of quality and effectiveness for the least outlay.
• Demonstrating Resilience - This is about helping our people to build resilience in international roles, supporting their ability to adapt to working in difficult and varied international environments and to bounce back from crises and setbacks in these contexts.
Essential:
• Fluent communication skills in English and Arabic language (both written and spoken, this will be tested).
• Strong organisational and administrative experience.
• Bachelor in Business Administration (emphasis Accounting and Finance is desirable)
• At least 2 year of experience in a similar job (customer service/administration).
• Excellent IT skills including Microsoft Office applications such as Excel, Word, Outlook.
• Proven track record in a customer facing role.
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Working Hours and Remuneration:
The position is full-time, at 37 hours a week with considerations of flexibility depending on circumstances.
This is a full time, fixed term position for 5 months; commencing from November 2018 until April 2019.
Pay is on the Embassy A1 (L) scale, with a salary of JOD 770 per month. The package includes a good level of health insurance and a friendly, English-speaking work environment. We offer opportunities to develop professional skills through our Learning & Development offer. Leave entitlement is 25 days (pro-rated) plus 14 public holidays.
Eligibility:
If you are selected for this position, we will be able to employ you as long as you:
• Receive the appropriate level of standard security clearance;
• Have (or be willing to obtain) the right to live and work in Jordan. Candidate's residence permit and work permit, and the expense to obtain them, will be their own responsibility.
To Apply:
Interested candidates must attach the following documents when applying online.
1. A covering latter
2. An updated Curriculum Vitae (CV)
** (Your application must also include examples of when you have demonstrated the competencies outlined above in the cover letter. Applications that do not include this information will not be considered.).
All applications must be received before 23:55 (Local Time) on 25 August 2018.
Applications received after the stated deadline will not be considered.
Due to the large amount of applications we receive only those shortlisted for interview/assessment will be contacted.
The start date mentioned in the advert is an assumed start date and the successful candidate will be required to undergo security vetting procedures. Any offer of employment will be subject to the candidate achieving suitable clearances and reference checks.
Staff recruited locally by the British Embassy are subject to terms and conditions of service according to local labour law.
The British Embassy Amman is an equal opportunities employer, dedicated to inclusivity, a diverse workforce and valuing difference.
This opportunity is closed to applications.
