View Vacancy - Regional HR Officer - A2

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Foreign, Commonwealth and Development Office (Operations and Corporate Services)
RCSH (Regional Corporate Service Hubs)

Main purpose of job:

To assist the work of the Human Resources Team at the Regional Hub, responsible for supporting staff at all British diplomatic missions within the South Asia Afghanistan Directorate (SAAD) Region. As HR enquiry point, to provide a quality and timely response to enquiries from staff across the Region.

Roles and responsibilities: 

HR ENQUIRIES (50%) -  

  • Respond to HR related enquiries from staff received through email, telephone or other ways, following appropriate procedures as set out in enquiry level and the Service Level Agreement.
  • Monitor HRD policy and guidance & ensure that enquiry handling procedures mirror these and cascade knowledge to other team members. Constantly seek to review and improve service by identifying areas for development in guidance and reporting feedback from customers to managers.
  • Manage and organise the enquiries log and ensure enquiries are appropriately handled according to their urgency and subject matter within relevant SLA targets. Record relevant data so that accurate MI is captured.  

HR ADMINISTRATION & MIS (20%) –

  • Ensure the HR Database for the employees in SAAD region is updated
  • Creation of IDs (on HR software - Prism) on joining, ending employment on departures, and changes in employment details during their tenure as per the available details within defined Service level agreements.
  • Prepare monthly KPI and Metrics report
  • Sharing relevant payroll data within defined timelines
  • Maintain and update all relevant trackers as required 

OTHER HR SERVICES (20%) –

  • Sending welcome email to new joiners
  • Tracking and sending probation reminders, contract end notifications to the relevant stakeholders
  • Issuing probation confirmation letters, contract extension letters, letter of appointment, employment certificates and other reference letters.
  • Completing end to end exit formalities of the existing employees

OTHER ADMINISTRATIVE SUPPORT (10%) –

  • Co-ordination of meetings with posts / team, sending out discussed agenda, preparing minutes
  • Provide administrative support and assistance to HR Manager on projects/ analysis & report.
  • Support recruitment and payroll as and when required 

Language requirements: 

Language: English 

Level of language required: Fluent (Both written and spoken)

Other skills / experience / qualifications:  

Education:

  • Graduate/Post Graduate in Human Resources is preferable 

Experience & Skills: 

  • At least 3+ years of relevant work experience in Human Resources
  • Experience in shared service is desirable
  • Outstanding interpersonal & both oral and written communication skills with the ability to work with stakeholders at all levels.
  • Proficient IT skills including Microsoft Excel, PowerPoint & word.
  • Self starter with an ability to handle a large volume data.
  • Articulate, level headed with very good customer service orientation.
  • Ability to work effectively independently as well as a part of a team.
  • Able to use judgement to prioritise work. 
26 August 2018
Administrative Officer (AO)
Fixed Term
40
12 months
South Asia & Afghanistan
India
New Delhi
British High Commission
1
INR
INR 37285 per month together with a 12% provident fund and 6% Special Allowance.
1 October 2018

SALARY PACKAGE 

For British High Commission (BHC) candidates, the Local Staff BHC Terms & Conditions will apply. 

For other than BHC candidates, salary will be INR 37285 per month together with a 12% provident fund and 6% Special Allowance. 

Additionally the BHC offers a great benefits package that includes annual domiciliary medical cover, plus a Group Hospitalisation Scheme with INR 500,000 floater cover for your immediate family. 

The BHC is recognised as a good employer, with a robust, fair and transparent performance management & appraisal system linked to increments and staff bonuses. We have a 5-day working week, plus annual leave, public holidays, maternity leave provision, special leave, paid sick leave provision; ample development opportunities, travel opportunities, a good organisational culture, and excellent work/life balance. Around half of our work force is women.  We treat people with respect and equality and have a policy of zero tolerance for any form of discrimination, bullying, or harassment. 

This is a good opportunity to be part of a strong, diverse team, working in the biggest network that FCO has anywhere across the globe.  We are aiming to make it the best.

To Apply: 

Please note applications without (a), (b) and (c) will not be considered. 

a)      Complete the Online Application Form

b)      Attach a detailed CV

c)      Complete the motivation segment in the Online Application Form 

Internal candidates applying for this position need to upload their appraisal forms for the previous 2 years (if applicable) and inform their current line managers. Else, the application will not be considered. 

We will accept only online applications by ­­“26th August’18” midnight. 

  • Applicants who do not have the required qualification & experience should kindly abstain from applying, as their applications will not be considered.
  • Only shortlisted candidates will be contacted and no telephone enquires will be dealt with.
  • The appointment will be subject to Police Verification and other checks including references, educational and professional. 

We welcome all applications irrespective of age, race, colour, gender, disability, sexual orientation, religion, belief or creed. We are also open to applications from people who want to work flexibly.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.