View Vacancy - Guard Force Commander - A2
Please Note : The position is open to Internal Candidates Only.
Main purpose of job:
The Security Team within the British High Commission (BHC) New Delhi, are responsible for the safety and welfare of personnel, visitors and contractors on site, together with the assets of the High Commission and British Government. As an important member of the Team, the Guard Force Commander will have a role and responsibility to ensure that the objectives are met.
Roles and responsibilities
The Guard Force Commander (GFC) will be responsible for assisting with the management of the existing ‘In House’ guard force, consisting approximately 70 staff who work on a four shift roster coving duties on a 24/7 basis. GFC is responsible for monitoring, mentoring and training the guards with emphasis on their performance, timekeeping, discipline, learning and personal development and deployment. GFC will also oversee the appraisal system, ensuring that all guards receive support as per internal instruction and guidelines.
In addition to assisting with the management of the Guard Force, the GFC will also assist the Post Security Manager (PSM) with a range of administrative tasks such as security screening of domestic staff, production of security passes, dealing with customer questions, organising meetings and transportation and covering any absence of the PSM. To that end it will be essential that GFC has an acceptable level of IT skills, preferably in Microsoft Word, Excel and is able to access the Internet and send competent e-mails.
Although not a position that requires shift work, it will be essential for the GFC to be flexible in terms of working hours. Such is the nature of the work, the GFC must also be capable of changing priorities quickly and efficiently.
Communication is an essential part of the position and an excellent understanding of English is essential, as is the ability to communicate and write in English. Additionally, because of the mix of the guards, it will be necessary for the GFC to be able to communicate in both Hindi and Nepalese.
Everyone who works at, lives at or visits the premises of the BHC are regarded as our Customers. From time to time incidents may arise which need to be dealt with in a calm and professional manner. Using appropriate communication skills in these circumstances, understand the procedures and taking ownership of the problem will be another essential requirement required of the GFC.
To be able to conduct an effective and efficient guarding operation, the GFC must have an in depth knowledge of physical security to ensure the Protection of Life and Property. Having knowledge of the working of associated security equipment would be a major advantage, particularly those used for access control, such as metal detectors, X Ray machines and Radio Systems. Knowledge of CCTV systems will also be necessary.
The GFC will be expected to set an example to those under his/her command. Knowledge of the Standard Working Procedures will be a priority, good timekeeping, good manners, an approachable attitude and smart appearance are but a few of the things expected. GFC must also be capable of recognising areas of the operation that are in need of improvement, overhauling or changing altogether.
Being self motivated, meeting and achieving personal objectives is a must. Identifying and setting Personal Development needs, will also be expected in line with the working practice of the British High Commission.
- Speaking, reading & writing in English, Hindi & Nepalese.
- IT skills, using Microsoft Word programs.
- Knowledge and experience of the security industry.
- Knowledge and experience of managing/leading a guard force.
- Customer Care Skills.
- Able to make difficult decisions under pressure.
Ability to deliver training, Driving Skills, knowledge of Personal Radio systems, CCTV and Access Control equipment.
British High Commission (BHC) candidates, the Local Staff BHC Terms & Conditions will apply.
BHC offers great benefits package that includes annual domiciliary medical cover, plus a Group Hospitalisation Scheme with Rs 500,000 floater cover for your immediate family.
The BHC is recognised as a good employer, with a robust, fair and transparent performance management & appraisal system linked to increments and staff bonuses. We have a 5-day working week, plus annual leave, public holidays, maternity leave provision, special leave, paid sick leave provision; ample development opportunities, travel opportunities, a good organisational culture, and excellent work/life balance.
Around half of our work force is women. We treat people with respect and equality and have a policy of zero tolerance for any form of discrimination, bullying, or harassment. This is a good opportunity to be part of a strong, diverse team, working in the biggest network that FCO has anywhere across the globe. We are aiming to make it the best.
- Complete the Online Job Application Form.
- Attach a detailed CV.
Internal Candidates please Note:
- While applying for this position, upload the appraisal forms for the previous 2 years (if applicable) else the application will not be considered.
Please Note :
- Applicants who do not have the required qualification & experience should kindly abstain from applying, as their applications will not be considered.
- Only shortlisted candidates will be contacted and no telephone enquires will be dealt with.
- The appointment will be subject to Police Verification and other checks including references, educational and professional.
We welcome all applications irrespective of age, race, colour, gender, disability, sexual orientation, religion, belief or creed. We are also open to applications from people who want to work flexibly.