View Vacancy - Entry Clearance Assistant (02/22 ABJ)

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. The FCDO operates an agile workforce and to facilitate this, you may be required to undertake other duties from time to time, as we may reasonably require.
Other British Government Departments (Partners across Government, including UK Visas)
UKVI (UK Visas and Immigration)

Main purpose of job:

  • Print visas according to manifests sent from the UK decision-making teams. Assure the security and integrity of visa writing processes according to UKVI policy and guidance
  • Manage the content, security and integrity of the passport bank to assure an organised and efficient process according to guidance

Roles and responsibilities / what will the jobholder be expected to achieve?:

  • Process the printing of documents for cases sent by the UKVI Decision Making Centres (DMCs);
  • Manage the content, security and integrity of the passport bank to assure an organised and efficient process according to guidance and security procedures;
  • Undertake enrichment activity requests, following up cases and responding to DMCs in a timely manner.  All calls and transcripts are completed professionally and to a high standard;
  • Receive, record and follow through to resolve all overturned cases, and manage the Keep My Passport service by commenting on databases and liaising with our commercial partner in line with agreed procedures;
  • Manage the dispatch process and resolve any complaints or service failures to the VAC, and escalate ongoing problems to a Team Leader;
  • Manage logistics for UKVI staff and guests: arrange hotel booking, flights and transport arrangements for official travel in and out of Abuja;
  • Perform other ad-hoc duties at special request to support the British High Commission and UKVI business delivery
  • Good standard of IT and written English
  • Previous experience working in a Visa Section or official Government office
19 January 2022
Administrative Assistant (AA)
Fixed Term
37
12 months
Africa
Nigeria
Abuja
British High Commission
1
NGN 317, 764.81
monthly
21 February 2022

Learning and development opportunities (and any specific training courses to be completed):

  • Learning and Development opportunities will be available to the successful applicant.
  • An analysis of training needs will be discussed between the successful candidate and line manager.

 

 

  • Please check your application carefully before you submit, as no changes can be made once submitted.
  • The British High Commission in Abuja is an equal opportunities employer, dedicated to inclusivity, a diverse workforce and valuing difference.
  • Employees recruited locally by the British High Commission in Abuja are subject to Terms and Conditions of Service according to local employment law in Nigeria.
  • Spouses/registered partners of UK Based Staff are able to work within the BDHC but their salary will be abated at the appropriate tax rates.
  • All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit.
  • The responsibility lies on the successful candidate to;

1.     Obtain the relevant permit2.     Pay fees for the permit3.     Make arrangements to relocate4.     Meet the costs to relocation

  • The British High Commission does not sponsor visas/work permits except where it may be local practice to do so.
  • Employees who are not eligible to pay local income tax: e.g. certain third-country nationals and spouses/partners of UK diplomats will have their salaries abated by an equivalent amount.
  • Information about the Foreign and Commonwealth Office Competency Framework can be found on this link:https://www.gov.uk/government/publications/civil-service-competency-framework Please note: AA=A1, AO=A2, EO=B3, HEO=C4, SEO=C5
  • Reference checking and security clearances will be conducted 
  • The British High Commission will never request any payment or fees to apply for a position
Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.