View Vacancy - CHW - Corporate Services Officer, AO
Main Purpose of Job:
The British Consulate-General in Wuhan is part of a world-wide network of 280 Posts and represents British political, economic, and consular interests in central China – specifically in Hubei and Henan provinces.
The Corporate Services Officer will report directly to the Corporate Services Manager (based in Chongqing). The successful candidate will be responsible for delivering effective finance, human resources, health & safety, learning & development, line management and administrative services to the Wuhan Consulate-General. The jobholder will also serve as a key member of the Corporate Services Team and will also work with partners in Corporate Services Team across the China Network.
What the Jobholder will be Expected to Achieve:
Finance
- Act as cashier, maintain the consulate cash box and prepare a monthly counting spreadsheet
- Act as requisitioner and receiver in the procurement process based on post requirements
- Process invoice payments and liaise with Regional Finance Hub to ensure punctual payment
- Process finance documents for post income such as sponsorships, staff refunds, etc.
Human Resources
- Support Country Based Expatriates with their visa applications and any other related issues
- Cooperate with the China HR team on Country Based Staff’s commercial insurance and medical checks, including moderation for contract bidding, liaison with supplier and Embassy HR team re any issues/complaints, service evaluations, etc
- Help with UK Based Staff and their family’s arrival and departure, including diplomatic ID card applications, local SIM card applications and local bank account applications, customs clearance for UAF and Heavy Baggage
Learning & Development
- Work with the China L&D Manager on Post’s annual learning needs analysis and Post’s L&D plan
- Implement L&D training and events
- Identify external L&D suppliers to meet learning needs at Post that cannot be met by the FCDO platform
- Work together with network L&D champions on network wide priorities and share best practice
Line Management
- Line manages 1* Driver (S1) at Post
- Oversight of driver’s booking calendar. Support to driver to maintain a well-organized schedule
- Oversight of post transport operation ensuring compliance with the China Transport Policy
Admin
- Deal with customs clearance for dip bags
- Back up Executive Assistant to Consul General during EA’s absence
- Support post major events and visits
- Minimum of 2 years of full-time working experience
- Experience in Finance / Human Resources / Administration
- Good administrative and IT skills (e.g. Microsoft Office)
- Good organisational skills, positive thinking and a pro-active attitude
Language Requirements:
- Excellent / Highly Proficient in English and Mandarin
Experience in line-management
We offer a competitive package which includes:
- Gross monthly salary (before all deductions) of CNY 11,909 for Chinese Nationals paid in 13-month instalments and an abated monthly salary of CNY 16,219 per month for British Nationals and spouses/partners (all nationalities) of diplomats who are ‘W’ (diplomatic) visa holders and meet passport criteria.
- Insurance plans such as social and housing fund (Chinese Nationals), commercial insurance package including accidental, life, medical and business travel insurance.
- 22 days annual leave entitlement in pro-rata which increases by 0.5 per full calendar year worked up to maximum of 25 days.
- We offer different types of compulsory leave in accordance with Chinese law, e.g., Maternity Leave, Paternity Leave, Marriage Leave, Parental leave, etc.
- In addition to the above compulsory leave, we also offer other types of leaves with pay e.g., Study Leave, Volunteering Leave to support staff who undertakes volunteering activities, Special Paid Leave to deal with emergencies involving a close family member, and more.
- Employee Assistance Programme which is a confidential service providing help, support and information to staff to resolve and manage situations causing concern whether at work or personal nature is available to staff 24/7
There is also plenty of opportunity to develop on and off the job and establish expertise and build capability. We are strongly supportive of the job holder continuing to develop their professional skills. The Mission encourages a blended learning culture based on the 70/20/10 model which includes e-learning, mentoring, coaching, other development activities and role-specific required trainings. This offer also includes supporting staff members to take part in a 5 days of learning activities each year.
Working Pattern: Full-time, in-office employment. Availability for occasional irregular hours required (for which Time Off in Lieu will be available).
Staff recruited locally by the British Consulate General Wuhan is subject to Terms and Conditions of Service according to local Chinese employment law.
Employment offers are subject to successful clearance of pre-employment and security checks. Staff who are locally recruited by the British Embassy are subject to Terms and Conditions of Service according to local Chinese employment law.
No accommodation or relocation expenses are payable in connection with this position. All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit. Any costs related to obtaining or renewing permits and visas are the responsibility of the successful applicant.
Learning and Development Opportunities (and any specific training courses to be completed):
We provide a comprehensive range of learning opportunities to employees on induction, professional development, job shadowing and other soft skills.
Please note that the deadline for applications is 23:55 on the day mentioned in the above field “Application deadline”.
Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.
We advise you to allow enough time to complete and submit your full application, since only applications completed and submitted before the deadline will be considered.
Note: All applicants are required to mandatorily fill the online application form completely including the employment and educational details, experience, professional skills and behaviour-based questions. We will be thoroughly reviewing the applications and incomplete form in any respect may not be considered while shortlisting for the next stage.
Only shortlisted candidates for interview will be contacted. Interviewees will be assessed on the core behaviours/qualifications listed above. Unsuccessful candidates will be notified via the system in due time. Appointable candidates who were unsuccessful may be placed on a ‘reserve list’. If during the reserve period of 6 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate.
To ensure a successful application it is important that you explain how you demonstrate these behaviours, including through your experience. You are strongly advised to read the Success Profiles Civil Service Behaviours Framework, which provides detailed guidance on how the behaviours are defined.
Applicants are encouraged to use the STAR (Situation, Task, Action, Result) format to prepare specific examples of when they have demonstrated these behaviours in their application. Using the STAR format to provide evidence of your skills and experience in your application and at interview helps to give a structure. You briefly describe the situation in which you showed the behaviour, and then explain your task in addressing the situation, what action you took and the result of this.
For inclusivity and diversity, please remove the following personal information when uploading your CV: name, address, email address, age, date of birth, gender and nationality.
The start date mentioned in the job advert is a tentative start date and the successful candidate will be required to undergo security vetting procedures. Any offer of employment will be subject to the candidate achieving suitable clearances.
This opportunity is closed to applications.