View Vacancy - Entry Clearance Assistant Visa Section Pretoria (Seasonal Relief)
To perform general office administration duties and to assist with the efficient running of the visa operation.
Data Checking Assessment Unit
To check, link and upload applications data recorded on Proviso (IT system used in the visa section), conducting mandatory CRS checks and local alerts, reporting on Service Level Agreement failures including non-core data errors and advising Entry Clearance Officers (ECOs) on core data errors by completing standard forms.
Dispatch and Refusal Printing
To ensure all applications are dispatched on the in-house data system (that are issued on the same day) and that refusal notices are printed and prepared for dispatch within 24 hours.
Correspondence Unit
To carry out Correspondence Unit duties
Verification Unit/Enrichment
To verify documents as requested by Visa Section
Front Counter
To receive and process front counter applications from those eligible to apply directly at the British High Commission
Appeals
Recording of new appeals and determinations, respond to written and telephone enquiries
Workflow: Registry and Visa Application Forms, movement of work and work loads
Making sure that papers, files, visa applications and other documents move swiftly around the office, including researching, retrieving
Registry: to maintain and ensure visa application forms are stored against the best practice guidance
To file and retrieve application forms and supporting/correspondence linked to the application as requested.
To move applications and correspondence around the section as required.
To provide managers as required with details of work outstanding in the section
Other tasks
To perform other ad-hoc clerical duties connected with the Data Entry Operation’s duties, including, new and developing operating procedures.
- IT skills, well versed in Microsoft office package specifically excel
- Display strong organisation, analytical and time management skills
- Will take responsibility for the quality of their own work and work well within a team
- Strong customer focus with attention to detail.
- Numeracy
- Matric or equivalent
- English language – read, write and speak
- Required: data capturing experience
- 1 year office administration duties
- Experience and exposure to data bases.
Working patterns:
- Conditioned hours are 36.5 hours net (not including lunch breaks)
- Office operating hours are 07:00-1700 Monday to Thursday and this includes a 30 minute break for lunch. On Friday 07:00-16:00 no lunch break and the hours are 5.5)
- Please complete the application form in full as the information provided is used during screening.
- Please check your application carefully before you submit, as no changes can be made once submitted.
- The British High Commission will never request any payment or fees to apply for a position.
- Employees recruited locally by the British High Commission in Pretoria are subject to Terms and Conditions of Service according to local employment law in South Africa.
- All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit.
- The responsibility lies on the successful candidate to;
- Obtain the relevant permit
- Pay fees for the permit
- Make arrangements to relocate
- Meet the costs to relocation
The British High Commission do not sponsor visas/work permits except where it may be local practice to do so.
- Employees who are not eligible to pay local income tax: e.g. certain third-country nationals and spouses/partners of UK diplomats will have their salaries abated by an equivalent amount.
- Information about the Foreign and Commonwealth Office Competency Framework can be found on this link: https://www.gov.uk/government/publications/civil-service-competency-framework Please note: AA=A1, AO=A2, EO=B3, HEO=C4, SEO=C5
- Reference checking and security clearances will be conducted on successful candidates.
- If you don’t already hold a valid SA Police Clearance Certificate, we recommend that you apply for the certificate at the time of your application.
This opportunity is closed to applications.