View Vacancy - Technology Learning Advisor Cape Town

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Foreign, Commonwealth and Development Office (Operations and Corporate Services)
Information Technology Services

If you are a Learning and Development professional with an interest in IT and behavioural change, then this could be the perfect job for you.

The Technology Learning Adviser (TLA) Team of the Foreign and Commonwealth Office is a global network of learning experts who partner with British Embassies, High Commissions and Consulates (Posts) to promote and deliver best practice technology Learning and Development (L&D), and this team will play a significant part in our Techology Overhaul in 2017/18.

We are recruiting a full-time, permanent Technology Learning Adviser (TLA), based in either Pretoria or Cape Town, to cover the Africa Region.

Our goal is to ensure everyone in the FCO gets the most from their technology. You will help to drive a culture change in our use of information, technology and knowledge as key enablers, as we introduce new technology, including Office 365.

As our TLA for Africa you will provide Tech L&D to around 35 FCO Embassies, High Commissions and Consulates within Africa. Much of this will be by virtual delivery, but we will also want you to get out in the region to deliver some face-to-face advice and training.

 

Main Duties and Responsibilities:

  • Deliver L&D to support the Technology Overhaul programme for the Africa region, mostly by virtual means. Communicate and raise awareness of, the blended-learning Tech L&D offer.
  • Work with key stakeholders at all Posts in the Africa region on Tech Learning Needs Analysis requirements. Work in partnership with stakeholders and colleagues to ensure a suitable range of Tech L&D interactions are in place that best meet stakeholder’s needs.
  • Share and promote best practice. Work closely with the local HR Learning and Development Teams to ensure an aligned approach to all aspects of Learning and Development.
  • Monitor and report on the effectiveness of Tech L&D delivery in the Africa region.

You will have a strong background in Learning and Development, ideally supported by professional qualifications. You will be expected to work with a wide range of stakeholders, so strong communication skills, including the ability to explain technical topics using plain English and a structured approach, and the ability to engage and persuade, are essential.

A good IT working knowledge is also required, including commonly used social media tools and Microsoft products, but this role is primarily about helping others to learn how to use new knowledge and skills across a wide range of technology topics, and to change behaviour, so is not an ‘IT specialist’ role.

You will report to the Head of Technology Learning and Development Delivery, based in London. Occasional visits outside of the Africa Regions, including to the UK, for conferences/workshop will be required. We will provide upskilling in FCO-specific Technology alongwith induction and mentoring.

 

  • A minimum of 5 years experience in the learning and development, to include strong evidence of L&D delivery to a range of audiences together with a professional knowledge of learning and development theory and practice, including using L&D interventions to promote behavioural change.
  • Ability to work independently and within agreed delegated authority.
  • Strong technology knowledge and skills, including Microsoft office products (including Office 2016, Office 365) and familiarity with social media tools, e.g. Facebook and Twitter, and the ‘Cloud’
  • Excellent communications skills in both oral and written English. Fluency in other languages of the region would be advantageous.
  • Professional Learning and Development qualifications.
  • Membership of a relevant L&D professional organisation (e.g. CIPD).
  • Experience of delivering learning and development via virtual methods (e.g. WebEx).
  • Experience of designing classroom and eLearning L&D products.
24 February 2017
Higher Executive Officer (HEO)
Full-time, Permanent
36.5
Africa
South Africa
Cape Town
British High Commission
1
ZAR
R 37,356 per month, paid 13 times a year + Medical and Provident Fund Beneftis
1 March 2017

Medical Cover:  Medical Cover on the Key Care Plus Option on Discovery Health funded by the British High Commission. 

Provident Fund:  Once you have completed your probation period the British High Commission will contribute 9% of your salary toward the Provident Fund.

Annual leave entitlement:  25 working days per year.

Normal working hours:  36.5 per week.

The British High Commission takes a keen interest to develop staff with various options available to staff.

  • Please complete the application form in full. Failure to do so may result in a determination that you do not meet the requirements for the position. 
  • Employees recruited locally by the British High Commission in Pretoria/Cape Town are subject to the Terms and Conditions of Service according to local employment law in South Africa.
  • All applicants must be legally able to work in the country of application with the correct visa/status or work permit.
  • Employees who are not eligible to pay local income tax: e.g. certain third-country nationals and spouses/partners of UK diplomats will have their salaries abated by an equivalent amount.
  • Reference and security clearances checks will be conducted.
  • Any questions you may have about this position will be answered during the interview, should you be invited.
  • Information about the Foreign and Commonwealth Office Competency Framework can be found on this link: https://www.gov.uk/government/publications/civil-service-competency-framework
  • Check your application and attachments before you submit your application, as you will not be able to make any changes once submitted.
  • The British High Commission will never ask you to pay a fee or money to apply for a position.
Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.