View Vacancy - AUS (Sydney) - Pro Consul, A2

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Foreign, Commonwealth and Development Office (Consular Roles)
Consular

Applications are invited for the position of Pro-Consul at the British Consulate General in Sydney for a fixed-term contract of 2 years.

The job holder will provide excellent consular services to British Nationals (BNs) in New South Wales, focusing on those most in need.

Position responsibilities include:

  • Provide consistently high quality consular services
  • Process Emergency Travel Documents according to guidelines
  • Visit BNs in detention or hospital
  • Provide self-help advice and financial assistance, liaising with families as appropriate
  • Develop, and use effectively, partnerships with local authority stakeholders
  • Process same-sex conversions from civil partnerships to marriage
  • Organise Citizenship ceremonies
  • Enter lost/stolen/recovered passports on consular database
  • Liaise closely with the FCO, other Posts in Australia and elsewhere
  • Contribute to local prevention campaigns
  • Maintain the consular reception/public notices to a high standard
  • Record all work promptly and accurately on IT systems
  • Receive cash and EFTPOS payments
  • Contribute to delivery of wider Post objectives
  • Member of after-hours Consular cold-call list
  • Other administrative duties as required
  • Strong customer service delivery; sound expectation management skills
  • Working effectively in a small team, and as part of a larger virtual network
  • Strong organisational skills; taking responsibility for work; working with energy and pace
  • Self-aware; positive and resilient approach to change
  • Confident user of Microsoft Office software
  • Previous Consular experience.
  • Experience working with vulnerable client groups
21 January 2018
Administrative Officer (AO)
Fixed Term
38
24 months
Asia Pacific
Australia
Sydney
British Consulate General
1
AUD
62,473
1 March 2018
29 February 2020

Salary is at $62,473  per annum (paid out monthly), plus 11% superannuation.

Initial appointment is for two years. The formal job description may be subject to amendment in the future.

Appointment is subject to an AFP records check and UK security clearance.

Open to Australian citizens, permanent residents, and partners/ dependents of UK-based diplomatic staff currently posted in Australia.

Staff recruited locally by the British High Commission and its Consulates is subject to Terms and Conditions of Service according to local Australian employment law.

The British Government supports flexible working practices. Interstate applicants will be required to meet their own travel and relocation expenses. 

We would also be open to a job share arrangement. The position could be shared as a 0.6/ 0.4 role between two people.

All applications must be received before 11:55PM AEST-Australian Eastern Standard Time (UTC/ GMT +10) on 21 January 2018.

Incomplete application forms will not be taken into consideration, so please ensure you provide the information requested. We regret to advise that we will only be contacting short-listed candidates. Applicants called for an interview will be assessed on the core competencies listed above.

To those applicants not short-listed, we extend our appreciation for considering the British Government as a potential employer.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.