View Vacancy - Office Assistant (DEU21.306)

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Foreign, Commonwealth and Development Office (Operations and Corporate Services)
Corporate Services Support

The British Government in Germany is based at the British Embassy in Berlin and our consulates in Dusseldorf and Munich. We are part of a worldwide network, representing British political, economic and consular interests overseas. Currently, we're looking for a part-time Office Assistant.

This is an exciting opportunity to join the team at the British Consulate-General Munich. The Consulate-General represents British interests in the German federal states of Bavaria and Baden-Württemberg, with a focus on business relations and support to British citizens. 

Working as part of the Corporate Services team, your role will help ensure the smooth day-to-day running of the Consulate, providing a platform for colleagues to complete their work. 

  • Your main responsibility will be the upkeep of the office IT inventory to support approx. 20 users. You will play an important role as the local point of contact for IT and telephony issues, therefore an interest in and a good understanding of basic office-based IT systems and hardware is essential for the role;
  • You will report technical IT issues to the Foreign, Commonwealth & Development Office IT Help Desk team who will support you with remote assistance;
  • You will play a key role in office cash management and procurement to support operations and provide general operational and logistical support, as a back-up to the Office Manager. 

There will be occasional opportunities to travel for training and to meet with Germany network colleagues based at the British Embassy Berlin and Consulate-General Düsseldorf, with whom you will work closely.  

Roles and responsibilities:

  • Daily coordination of IT, telecommunications and video-conferencing, liaising with the Office Manager and counterparts at the British Embassy Berlin and Consulate-General Düsseldorf;
  • The point of contact for local network providers;
  • Proactively maintaining the office IT, reporting incidents and performance issues promptly and escalating through correct channels where necessary; 
  • Report technical IT incidents to the Foreign, Commonwealth & Development Office IT Help Desk located in the UK, and act as a point of contact for technical visits;
  • Maintaining an accurate inventory of office IT equipment;
  • Cash-handling duties to meet monthly financial reporting deadlines and processing invoices; 
  • Preparation and booking of diplomatic mail bags, and redirection of passport and visa enquiries;
  • Being part of the local crisis support team and practicing a response in the event of office IT failure;
  • Make a corporate contribution to supporting the team ethos of the Germany Network;
  • Any other duties in line with the grading of the job advertised that may reasonably be required to support the wider work of the Consulate-General, such as work to support crisis planning and the organisation of events.
  • Fluent written and spoken English and German (minimum level required C1 under the CEFRL or equivalent*);
  • Recent experience of relevant administrative work;
  • Excellent IT skills, especially standard MS Office applications (Word, Excel and Outlook);
  • A working knowledge of basic office-based IT systems and hardware;
  • High standard of self-organisation, attention to detail and delivery;
  • Strong communication skills, with both internal and external customers;
  • A friendly approach and excellent demonstrable customer experience
  • Able to work both independently and as part of a team.
  • Previous experience in IT customer support; 
  • Knowledge of IT networking solutions and local network providers;
  • Experience as end-user of Oracle databases for payments; 
  • Familiarity with basic budgeting and accounting principles. 
8 August 2021
Administrative Officer (AO)
Fixed Term, Part-Time
18.75
24 months
Europe, Eastern Europe & Central Asia
Germany
Munich
British Consulate General
1
EUR
€22,782 gross per annum rising to €25,591 gross per annum after a qualifying period in addition to performance related pay. (Salary is not negotiable)
1 September 2021

This is a part-time position of 18.75 hours per week, for a contract period of two years. Working patterns: Flexible working policy. The successful candidate will be expected to attend the office each working day and to share duties on a rota basis to open the Consulate at 07:40.

The successful candidate will be subject to professional background check and security clearance.

Staff recruited locally by the British Consulate-General in Munich are subject to Terms and Conditions of Service according to local German employment law.

The Munich Consulate has a strong ethos of Learning and Development. There are regular opportunities to attend internal and external seminars and events on issues of wider interest. This is in addition to the induction programme offered to all Consulate staff. Further training provided for IT and Security elements of the position.

Visa/work permit requirements: Candidates must currently hold the independent right to live and work in Germany and be prepared to ensure that right remains throughout the scope of the contract.

Please note that it is your responsibility to ensure you meet the legal requirements to live and work in this country.

Please note that the deadline for applications is 23:55 on the day mentioned in the above field “Application deadline”.

We advise you to allow enough time to complete and submit your full application, since only applications completed and submitted before the deadline will be considered.

Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.

Please be advised that the British Consulate-General will not be able to meet the travel costs incurred when travelling to the interview, nor the costs connected with relocation if offered a job.

Information due to COVID-19:

  • You may experience some delay in the progress of this recruitment campaign and we are working hard to minimise any disruption;
  • Interviews will be done remotely if the existing situation determines this to be the right course of action;
  • Starting date may be delayed depending on circumstances at the time and it will be agreed with the selected candidate.

*Please note for more information on the Common European Framework of Reference for Languages: Learning, Teaching, Assessment  levels  please click on the following link CEFR. Please bear in mind in case you are invited for an interview your language skill is going to be assessed.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.