View Vacancy - Consular Officer
MAIN PURPOSE OF JOB:
Consular work in Pakistan provides a great opportunity to deliver UK Government’s core priorities. A full-time high profile position offering the successful candidate the opportuntity to develop case-handling, service delivery skills. The successful candidate will assist Vice Consul on areas of complex consular casework including cases of detained British nationals and torture & mistreatment during custody.
ROLES AND RESPONSIBILITIES
Day to day contact with the British nationals who are arrested and imprisoned including telephonic and written correspondence with their legal representatives, immediate family members and Consular colleagues back in London.
Organising calendar of prison visits, including all administrative requirements. Maintaining accurate and up to date records and case notes for all ongoing detainee cases.
Ensuring all reports by British Nationals of Mistreatment are accurately recorded, reported and that the action identified is completed.
Maintain a effective network of external stakeholders, relevant to the casework, to gain timely information and assitance for British nationals.
During peak periods and absences, providing cover for the Consular officer-Forced Marriage, the Crises Support Officer and the Consular Assistant.
Train for and be a member of the High Commission´s consular crisis response team.
WHAT WE DO:
Consular team in Islamabad takes the lead in delivery of one of FCO’s three priorities, supporting British nationals around the world through modern and efficient consular services. We deal with and provide assistance in some of the most complexed cases of vulnerable British nationals.
WHAT WE WANT FROM YOU
You will be proactive and able to deliver quality services to a diverse range of customers. Be team palyer within a high performing team. Liaise effectively with internal and external stakeholders.
Bachelors degree
Good coommunication skills (Fluent in spoken and written Englich and Urdu)
Strong IT skills
Ability to work under pressure
Effective team player
Customer Service Delivery
For British High Commission (BHC) candidates, the Local Staff BHC Terms & Conditions will apply.
For other than BHC candidates, starting salary will be PKR 77,346 per month
The BHC is recognised as a good employer, with a robust, fair and transparent performance management & appraisal system linked to increments and staff bonuses. We have a 5-day working week, plus annual leave, public holidays, maternity leave provision, special leave, paid sick leave provision; ample development opportunities, travel opportunities, a good organisational culture, and excellent work/life balance.
Around half of our work force is women. We treat people with respect and equality and have a policy of zero tolerance for any form of discrimination, bullying, or harassment.
This is a good opportunity to be part of a strong, diverse team, working in the biggest network that FCO has anywhere across the globe. We are aiming to make it the best.
LEARNING AND DEVELOPMENT OPPORTUNITIES
The successful candidate will undergo mandatory consular training and induction process.
Please note applications without (a), (b) and (c) will not be considered.
(a) Completed the Online Job Application Form
(b) Attach a detailed CV
(c) Appraisal forms ( Internal candidates only)
We will accept only online applications by 29th March 2017 midnight.
- Applicants who do not have the required qualification & experience should kindly abstain from applying, as their applications will not be considered.
- Only shortlisted candidates will be contacted and no telephone enquires will be dealt with.
- The appointment will be subject to Police Verification and other checks including references, educational and professional.
We welcome all applications irrespective of age, race, colour, gender, disability, sexual orientation, religion, belief or creed. We are also open to applications from people who want to work flexibly.
This opportunity is closed to applications.
