View Vacancy - Protocol Officer A2 (07/18 NR)

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Foreign and Commonwealth Office (Operations and Corporate Services)
Protocol, Visits and Events

Main purpose of job:

To provide support to the Head of Protocol in the delivery of an efficient, effective and timely protocol services for BHC staff.  Processing official documents,  correspondence  and liaison with Ministry of Foreign Affairs. 

Roles and responsibilities / what will the jobholder be expected to achieve?

  • Processing of Duty exemptions PRO 1B forms for personal effects and vehicles
  • Registration of Private and official vehicle
  • Kenya Revenue PIN applications and uploading online
  • Briefing new arrivals on Work Injury Benefits Insurance for domestic staff
  • Briefing staff on private vehicle insurance and co-ordinating with Insurance companies
  • Obtain duty calculations for official and private vehicles for departing officers
  • Processing vehicle disposing Form PRO1C and liaising with Customs’ agent
  • Updating MFA diplomatic Corp’s directory
  • Uploading documents in electronic INDIV files
  • Requisitioning on Prism
  • Updating Corporate Services Kenquiry through CS Helpdesk
  • Leave cover for the Team Leader
  • Cover for Protocol Assistant

Other Protocol Team Responsibilities:

  • Accreditation of UK Based staff with MFA
  • Processing applications for Diplomatic ID cards
  • Processing of local driving licenses
  • Processing of resident permits
  • Processing Work permit Applications
  • Processing Airport Passes application
  • Processing third country Visa for official travel
  • VAT exemption applications
  • A University degree 
  • Experience in Protocol processes through  government departments;
  • Experience of delivering high quality customer service
  • Extensive experience of developing good working relationships with key stakeholders at all levels;
  • Excellent  IT skills (a good working knowledge of Microsoft Excel and Word is essential);
  • Good communication skills, attention to detail and initiative.
  • A flexible approach and good team working skills

Making Effective Decisions, Collaborating and Partnering, Managing a Quality Service, Delivering at Pace
26 February 2018
A2 (L)
British High Commission
1 April 2018

Learning and development opportunities :

The successful candidate will have access to a wide range of learning and development opportunities including  on the job coaching, e-Learning courses and Regional Learning and Development Training.

  • Please complete the application form in full as the information provided is used during screening.
  • Please check your application carefully before you submit, as no changes can be made once submitted.
  • The British High Commission will never request any payment or fees to apply for a position.
  • Employees recruited locally by the British High Commission in Nairobi are subject to Terms and Conditions of Service according to local employment law in Kenya.
  • It is essential that the applicants already have the right to live and work in Kenya without the need to apply for a work permit
  • Employees who are not eligible to pay local income tax: e.g. certain third-country nationals and spouses/partners of UK diplomats will have their salaries abated by an equivalent amount.
  • Information about the Foreign and Commonwealth Office Competency Framework can be found on this link: Please note: Job grade AA=A1, AO=A2, EO=B3, HEO=C4, SEO=C5
  • Reference checking and security clearances will be conducted on successful candidates.
Please be aware that you will only be able to apply to vacancies for Local Staff roles with the British Government through this official site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.