View Vacancy - Estates Officer

The British Embassy in Rabat is seeking a hard working team player to take up the position of Estates Officer, grade A2 (L) to start as soon as possible.

Main purpose of the job:

The successful candidate will report to the Estates Manager and will be part of the Morocco Network Corporate Services team. The Estates team includes the Embassy in Rabat, the Residence, Casablanca Consulate General, and British Honorary Consulate in Marrakesh and is responsible for approximately 27 residential properties.

We are looking for a dynamic self-starter who is resourceful and works well under pressure. The Estates Officer is responsible for the day-to-day running of Estates services, purchasing goods and services, providing a high quality customer service and maintaining accurate records. With the leadership of the Estates Manager, the Estates Officer works in close collaboration with the Estates team to ensure the efficient and effective Management of Embassy Estates, procurement and suppliers.

Main duties and responsibilities:

• Properties and Office Maintenance: First point of contact for all maintenance requests. Lead in the planning and the implementation of maintenance, ensuring excellent communication and coordination with all UK Based staff/ spouses and Estates Manager in order to complete the works to the highest standards. Organise property moves and ensure all checks are carried out for UK based arrivals and departures before handing or taking over a property. Point of contact for all official telephones and utilities.

• Health and Safety: To manage Technical Works inspection visits schedules with the coordination of UK Based Staff members under the direction of the Estates Manager. To work closely with the Estates Manager and the regional Technical Works Officer to ensure implementation and completion of all Health and Safety recommended works to the highest standards.

• Inventories: Record, update and maintain accurate inventory registers for properties and storerooms. Arrange for purchases and disposals.

• Procurement: Carry out quarterly reviews and market testing of suppliers to ensure value for money and keep records for audit purposes. Be in charge of the procurement process for estates gods and services below £3000, including making purchases by credit card. Negotiate with suppliers to get value for money.

• Line Management: Ensure effective line management of one handyman and two cleaners.

Key Competences:

• Delivering at Pace: Effectiveness in this area means focusing on delivering timely performance with energy and taking responsibility and accountability for quality outcomes.
• Collaborating and Partnering: People skilled in this area create and maintain positive, professional and trusting working relationships with a wide range of people within and outside the Civil Service to help get business done.
• Managing a Quality Service: Effectiveness in this area is about being organised to deliver service objectives and striving to improve the quality of service, taking account of diverse customer needs and requirements.
• Delivering Value for Money: Involves the efficient, effective and economic use of taxpayers’ money in the delivery of public services.  It means seeking out and implementing solutions which achieve the best mix of quality and effectiveness for the least outlay.

• Fluency in English, French, and Arabic both oral and written.
• Excellent communication and customer service skills.
• Experience in Management.
• A confident self-starter, with excellent organisation skills, who projects a professional image and builds networks to help get the job done.
• Ability to work independently and to take the initiative as well as being able to work well with others.
• A good working knowledge of excel and word.