View Vacancy - Regional Pay and Benefits Officer - Washington DC

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Foreign, Commonwealth and Development Office (Operations and Corporate Services)
HR

Main purpose of job:

The British Government’s Embassy in Washington has an exciting opportunity for a driven and detail oriented person to join the Regional Corporate Services Hub as a Pay & Benefits Officer. 

In this role you would be working in a diverse international environment to supporting country based staff employed in the British Government’s network of Embassies and Consulates across the entire Americas region.  The ideal candidate will be a team player, have strong attention to detail and deadline focused with some experience in payroll processing or working in a shared services environment. The Regional Pay & Benefits Officer sits within the Pay & Benefits team who are responsible for running payroll for Country Based Staff in the USA & Canada (roughly 700 employees).

The British Embassy offers a unique career enhancing opportunity and is committed to supporting its staff through a variety of benefits including generous leave, insurance packages and a highly competitive 401k programme.  It also promotes a culture of flexibility, which enables people to better maintain wellness through an excellent work/life balance approach. 

Roles and responsibilities:

  • Assist the Senior Regional Pay and Benefits Officer in managing all payroll activities for posts across the region and ensuring all payroll changes/actions are received from all posts in a timely manner allowing sufficient time for processing.
  • Assist in interfacing with our customers throughout the region by responding to pay and benefits related telephone and email enquiries, following appropriate procedures, and meeting response time frames set by our Service Level Agreements (SLAs).
  • Assist in managing and organising the Pay and Benefits central e-mail inbox and providing first level support for questions sent by Country Based Staff. Route non-relevant enquiries to other team members to ensure they are responded to in a timely manner.
  • Assist the Pay and Benefits Team in compiling the Regional Payroll Manual and/or other relevant key documents and policy manuals for internal use.
  • Assist the Pay and Benefits Manager in carrying out large-scale projects such as the Quarterly Activities Report, Performance Pay, Re-net exercises etc. when needed.
  • Serve as backup for the Senior Regional Pay and Benefits Officer when needed.
  • Provide administrative support to the Pay and Benefits Team as assigned. 
  • Assist the Deputy Head of HR with data collection exercises.
  • Perform other job related duties as required and assigned.

Essential on arrival: 

  • Experience in either payroll processing, HR functions, or managing data. 
  • Proven experience of delivering to deadlines and agreed timescales as part of a team. 
  • Ability to handle confidential employee information/issues.
  • Ability to multitask, strong organisational skills and flexibility to adapt and change priorities quickly.
  • Proficient in all MS Office applications, specifically Excel.

Language requirements: 

Language: English

Level of language required: Conversational

Desirable:

  • Experience working with ADP.
  • Experience with financial reporting / payroll reporting. 
Changing and Improving, Managing a Quality Service, Delivering at Pace, Working Together
28 September 2022
Administrative Officer (AO)
Full-time, Permanent
40
Americas, Caribbean & Overseas Territories
United States
Washington
British Embassy
1
USD
$21.36
14 November 2022

Under US State Department requirements, the UK Government in the US may only employ, as non-diplomatic staff, persons who are US citizens, US Permanent Residents or A visa holders with EAD cards*. If you hold a visa other than an A visa you are not currently eligible to work at our office.  Please refer to our website for information on exceptions to this policy at www.gov.uk/government/world/usa.  All selected candidates are subject to background checks and will require a security clearance prior to starting work.  
*A visas are acceptable at the Embassy and Consulates. The UK Mission to the UN (UKMIS) accepts G visas, and British Defense Staff (BDS) outposts accept A or NATO visas.   

Learning and development opportunities:

The British Embassy and its US Network is committed to all employee’s ongoing learning and development needs. We offer a comprehensive platform for personalised learning for everything from soft skill development (communicating with impact, handling difficult conversations, time management) to more technical or professional skills necessary to complete your job (software training, formal qualifications etc.).

The UK Government operating in the US offers a substantial benefits package including generous leave, a choice of medical insurance, 401(k) matching up to 7%, extensive learning opportunities and a great work/life balance. Employees who are not liable to pay local income tax on their Mission salary, eg some non-local national staff and some spouses or partners of UK diplomatic staff, will have their salaries abated by an equivalent amount. Internal candidates must inform their supervisor before they apply to a different position.

Only successful candidates will be contacted. Please no phone calls. Due to the high volume of resumes we receive, we cannot guarantee consideration of your application if the submission instructions are not properly followed.

The British Embassy is committed to a policy of equal opportunities and to creating a diverse working environment, free from discrimination, where everyone is included and treated fairly, based on merit alone. We are an equal opportunity employer, making all employment decisions without regard to race, gender, gender identity, religion, national origin, citizenship, disability, age, sexual orientation, political affiliation or any other criterion protected by law.

Working patterns: 

This role is 40 a week, but does (not) require set working hours each day. It may require the successful candidate to flex their weekly schedule to accommodate payroll processing deadlines. 

The Regional Corporate Services Hub has currently adopted a hybrid working model which allows staff to typically work from home 40-60% of the week (subject to change & at the discretion of the line manager). We are an organization that also recognises the critical value of team work and we embrace and endorse collaboration by ensuring that all staff attend the office flexibly yet regularly.  

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.