View Vacancy - Immigration Liaison Assistant, AO, Dhaka
Note : All applicants are required to mandatorily fill the complete online application form including the employment and educational details, motivational segment and the competency based questions. We will be thoroughly reviewing the application forms only for all the required details. Forms that are incomplete in any respect will not be considered while shortlisting for the next stage.
Main purpose of job:
An opportunity has arisen within the Home Office International Operations Team (HOIO) to join us an Immigration Liaison Assistant at the British High Commission Dhaka.
The team has responsibility for identifying threats to the UK Border, preventing inadequately
documented passengers travelling to the UK, identifying visa abuse and developing criminal investigations. We work with UK and international law enforcement agencies to tackle immigration crime, primarily through preventing the travel of inadequately documented passengers to the UK; enhancing visa decision quality; identifying and tackling underlying criminality and providing intelligence on threats to the UK border.
The team in Dhaka has responsibility for Bangladesh and supports the operations for our team based in Colombo, who cover Sri Lanka and the Maldives. The HOIO Dhaka and Colombo teams are part of the wider South and South East Asia HOIO Regional team which currently also comprises of India, Thailand, and Vietnam. Some collaborative work and assistance will be necessary with other teams in the region.
The primary purpose of this Immigration Liaison Assistant role is to support the Immigration Liaison Officer (ILO) and Immigration Liaison & Migration Manager (ILM). The role involves prioritising information from various sources based on the time sensitivity of the actions required and clearly communicating and consulting with ILO’s on what further essential actions.
Key responsibilities include (but are not limited to);
- Assisting the detection and preventing abuse within the UK visa application process, and identifying and disrupting the activity of the organised crime groups behind it
- Supporting airline carriers with the delivery of robust training packages to aid identification and disruption of passengers and organised crime groups aiming to abuse travel routes to the UK
- Prioritising and actioning allegations from the public and partners both within and outside the organisation
- Working with Her Majesty’s Passport Office (HMPO) to assist in the verification of supporting documents and assisting the identification of abuse of the passport system
- Contributing to all aspects of host nation capacity building through establishing capacity building projects, funded through different Home Office funding streams.
- Assisting in the development of operational intelligence products through the collection and interpretation of information from various sources and making accurate referrals to ILOs
- Work closely with HMG partners at post, host authorities and international partners to support the development of intelligence and investigations to disrupt organised crime groups.
- Assisting in the development, implementation, management and reporting of capacity building projects with law enforcement partners
- Working with migration and returns colleagues to support the development of Home Office objectives
- Supporting the Immigration Liaison & Migration Manager (ILM) and Immigration Liaison Officers (ILO) with delivering all HOIO core objectives
- Support to the wider British High Commission aims and objectives.
The successful candidate will need excellent organisational and time management skills; an ability to multi-task; be an active team player, have a proactive approach to problem solving, have relevant practical IT skills and be able to provide operational and administrative support to colleagues. The successful applicant will be fully supported but after initial training will be expected to work independently with minimal supervision and to meet deadlines.
The role requires effective decision making. The ability to analyse complex data, produce a range of high quality reports and make recommendations based on the conclusions, is important.
Roles and responsibilities / what will the jobholder be expected to achieve:
Primarily handling information received from the public and official data
- Receiving and grading information received. Administering the information system, circulating appropriate alerts, contributing to monthly reports, and to prepare monthly statistical returns.
- Conducting relevant checks on different systems; using information to inform decision making centres.
- Assisting to develop, research and support immigration crime investigations
- Undertaking verification checks and field visits all over Bangladesh, compliance checks and project research.
- Supporting the development of evidence based investigations to support visa officers in their decision-making
- Support the HOIO & UKVI teams in relation to operational activity and monitoring and regularly updating on the ongoing and emerging threat and trends
- To fully support all HOIO administrative functions as well as providing logistical support to the Immigration Liaison Officers and Managers at post and regionally.
- Completing Weekly and Monthly report on or before deadline
- Once established and where relevant, work with the Immigration Liaison Officers and Manager to help develop and maintain strong internal and external stakeholder relationships with local law-enforcement, airlines, international liaison colleagues, as well as the internal High Commission and Home Office colleagues. Seeking and providing feedback on individual cases, exchanging information on subjects of interest, providing alerts and trend notices to partner agencies.
- Attendance at external and internal events with stakeholders will be required.
- Organisation and delivery of core training to airline and law enforcement partners
- Support the establishment and operationalization of capacity building projects with local law enforcement projects, through supporting project bidding; identifying suppliers; communicating requirements with partners; overseeing projects and ensuring remains within budget and completing required project documentation and returns.
- Where required, being able to work flexibly outside of the office. To communicate effectively with Immigration Liaison Officers and Manager carrying out compliance checks and assisting with field visits. To complete written reports and verification to a high and prescribed standard.
What we require from you
- A working knowledge of Microsoft Office, especially Excel (Advanced Excel knowledge is desirable) e.g. use and application of pivot tables;
- Use of an evidence based approach to gather information from a wide range of sources and viewpoints, analysis and evaluation and reaching sound conclusions in order to propose constructive solutions;
- Effective and confident communication skills in English;
- The ability to prioritise work effectively under pressure.
- Be able to effectively work within a small team environment
Language: English (Essential); Bangla & Sylheti (Desirable)
Level of language required: Excellent (Written & Oral)
Learning and development opportunities (and any specific training courses to be completed):
- In house training and mentoring will be provided
- Use of Intelligence management databases and the opportunity to achieve Intelligence Professionalism Programme (IPP) accreditation with the UK College of Policing
- A wealth of professional and personal development opportunities are available from the Foreign, Commonwealth & Development Office Diplomatic Academy, local L&D Committee and e-learning programmes
If the job is suitable for flexible working patterns, please provide details:
- Office hours are 08:00-16:00 however there is some flexibility in start and finish times and on occassion the job holder will be required to start early or work late, when required. We offer the job holder flexible working to suit their needs, subject to agreement with the line manager and business needs.
- Roles and responsibilities include the provision of a duty phone function from 0900 to 1700 daily, and the successful candidate will be expected to provide coverage on rotation with existing team members.
- The role necessitates travel for partner engagement, training, field visits and meetings, for which some overnight stays will be required.
Any other information (or specific local Post requirements):
- The holder will need to have/obtain Official Security Clearance.
- Role requires the job holder to work flexibly, starting early or working late when required
- The role necessitates travel for partner engagement, training, field visits and meetings on occasions for which some overnight stays will be required
- No relocation, housing or any other related costs or assistance can be provided
- Applicants must have the right to live/work in Bangladesh. We are unable to support applications for local work visas
Essential on arrival:
- Minimum Undergraduate degree (preferably in international relations/ statistics) or 2-3 years of work experience with international partners in information management, data protection and handling
- Computer literate with Microsoft desktop functions (e.g. Outlook, Word, Excel, PowerPoint, Explorer) at a level where you can: create, use and interrogate complex templates, tables, data-sets on Home Office and FCDO IT platforms
- Strong interpersonal and verbal communication skills
- A high level of written and spoken English with the ability to write high quality reports and briefings
- Strong organisational and time management skills with a flexible approach to allocation of tasks
- Use of an evidence based approach to gather information from a wide range of sources and viewpoints, analysis and evaluation and reaching sound conclusions in order to propose constructive solutions.
- An ability to work under pressure with minimal supervision
- Previous immigration, law enforcement and/or analytical or research analysis experience would be an advantage.
- Project Management Skills
For British High Commission (BHC) candidates, the Local Staff BHC Terms & Conditions will apply.
For other than BHC candidates, salary range will be BDT 79,347 per month.
The British High Commission offers a competitive remuneration package, including salary, benefits, a leave entitlement, Health Insurance and relevant L&D opportunities.
Employment offers are subject to successful clearance of pre-employment and security checks.
No accommodation or relocation expenses are payable in connection with this position.
The BHC is recognised as a good employer, with a robust, fair and transparent performance management & appraisal system linked to staff bonuses. We have a 5-day working week, plus annual leave, public holidays, maternity leave provision, special leave, paid sick leave provision; ample development opportunities, travel opportunities, a good organisational culture, and excellent work/life balance.
We treat people with respect and equality and have a policy of zero tolerance for any form of discrimination, bullying, or harassment.
This is a good opportunity to be part of a strong, diverse team, working in the biggest network that FCO has anywhere across the globe. We are aiming to make it the best.
Note : All applicants are required to mandatorily fill the complete online application form including the employment and educational details, motivational segment and the competency based questions. We will be thoroughly reviewing the application forms only for all the required details. Forms that are incomplete in any respect will not be considered while shortlisting for the next stage.’’
Please note applications without (a) and (b) will not be considered.
A. Complete the Online Application Form
B. Complete the Motivation and Competency Segment in the Online Application Form
Internal candidates applying for this position need to upload their appraisal forms for the previous 2 years (if applicable) and also inform their current line managers, else the applications will not be considered.
We will accept only online applications by 16 August 2022 till 23:55 (Dhaka time)
Please note that all the applicants will be required to strictly adhere to the security guidelines for British High Commission.
Applicants who do not have the required qualification & experience should kindly abstain from applying, as their applications will not be considered.
Only shortlisted candidates will be contacted and no telephone enquires will be dealt with.
The appointment will be subject to Police Verification and other checks including references, medical, educational and professional.
We welcome all applications irrespective of age, race, colour, gender, disability, sexual orientation, religion, belief or creed. We are also open to applications from people who want to work flexibly.
This opportunity is closed to applications.