View Vacancy - Residence Manager, Grade-AO, British High Commission Dhaka (Internal Only)
Note: All applicants are required to mandatorily fill the complete online application form including the employment and educational details, experience-based segment and the behaviours and technical/ professional skills-based questions. We will be thoroughly reviewing the application forms only for all the required details. Forms that are incomplete in any respect will not be considered while shortlisting for the next stage.’
Main purpose of job:
The British High Commissioner’s Residence is a large property that acts both as guest house for visiting VIP guests from the UK and as the key events venue for the British High Commission. It is also the home of the High Commissioner and their Spouse. The Residence Manager will be responsible for overseeing the day to day running of the house (the personal home of the High Commissioner and family), managing the team of staff (chef, residence supervisor, bearers) and designing and delivering high quality innovative events that showcase the UK and help us deliver our objectives. They will need excellent team working skills, a can-do attitude, attention to detail and bags of creativity.
We reserve the right to review, revise or amend the roles and responsibilities from time to time reflecting the changing needs of business.
Roles and responsibilities / what will the jobholder be expected to achieve?
Designing and delivering exceptional events: Event scheduling with the High Commissioner and colleagues; liaise with internal and external organizations for all event details and logistics; supervise and manage all official events; monitor and manage any additional casual staff required for events including training and providing event briefings; create a warm, welcoming environment for all guests, visitors and houseguests to the Residence; event/guest background research and development.
Management of the Residence team: Manage all Residence staff (4) providing guidance of prioritization of tasks for upcoming functions; manage staff overtime and TOIL to ensure that hours are manageable; ensure staff are following procedures for corporate credit cards, expenditures, procurement, etc; complete staff appraisals; supervise cleanliness of Residence, kitchens and gardens.
House Management duties: Oversee overall effectiveness and efficiency of the Residence; liaise with Corporate Services team on Residence requirements including work requests, procurement procedures for upcoming work and/or maintenance and forward planning for upcoming projects.
Administrative duties: Oversee and manage the Residence’s budget; record event information in central filing system (includes number of guests, cost and cost per person); accounting duties and tracking including costing post-event; event budget forecasting; monitor casual staff requirements with contract company, including logging hours and submitting timesheets; record keeping and filing of event/residence paperwork; preparation, printing, mailing of event invitations, guest list management and preparation of printed material (name cards, menu cards, buffet cards, etc); inventory stock management and ordering of alcoholic beverages.
Resources managed (staff and expenditure):
- Line manage 4 residence staff.
- Forecasting and managing Residence Entertainment and Representational budget.
- Other tasks assigned by High Commissioner.
Language requirements:
Language: English and Bangla
Level of language required: Good
A language test may be administered.
Learning and development opportunities (and any specific training courses to be completed): On the job learning
Working patterns:
Many of our events are held in the evenings. The successful candidate will be required to work frequently out of hours work (including occasionally weekends). All staff are compensated by time off in lieu and/or overtime for the additional hours worked.
Essential on arrival:
- 3-5 years of relevant experience in a similar role.
- Event Planning
- Budget Management
- Staff Management, including casual employees.
- Able to work occasionally on evenings and flexible hours.
- Sound knowledge of global cuisines, food and drinks.
- Good interpersonal skills: someone who can build contacts and can negotiate effectively.
Desirable
- Experience of working in a diplomatic environment
- IELTs core of 6.0 or higher or equivalent level of English qualification. Excellent written and spoken English.
For British High Commission (BHC) candidates, the Country Based Staff Terms & Conditions will apply.
The salary will be all inclusive of BDT 94,711 per month.
The British High Commission offers a competitive remuneration package, including salary, benefits, a leave entitlement, Health Insurance and relevant L&D opportunities.
Please note - Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount.
Employment offers are subject to successful clearance of pre-employment and security checks.
No accommodation or relocation expenses are payable in connection with this position.
The BHC is recognised as a good employer, with a robust, fair and transparent performance management & appraisal system linked to staff bonuses. We have a 5-day working week, plus annual leave, public holidays, maternity leave provision, special leave, paid sick leave provision; ample development opportunities, travel opportunities, a good organisational culture, and excellent work/life balance.
We treat people with respect and equality and have a policy of zero tolerance for any form of discrimination, bullying, or harassment.
This is a good opportunity to be part of a strong, diverse team, working in the biggest network that FCDO has anywhere across the globe. We are aiming to make it the best.
Note: "All applicants are required to mandatorily fill the complete online application form including the employment and educational details, motivational segment and the behavioural based questions. We will be thoroughly reviewing the application forms only for all the required details. Forms that are incomplete in any respect will not be considered while shortlisting for the next stage.’’
To Apply:
Please note applications without (a) and (b) will not be considered.
- Complete the Online Application Form
- Complete the Experience, Behaviour and Technical/ Professional skills-based questions segment in the Online Application Form
- Applicants needs to answer the questions based on their professional experience. Refrain use of AI based tools to avoid application from getting rejected.
Internal candidates applying for this position need to inform their current line managers, else the applications will not be considered.
We will accept only online applications by 28 March 2024, till 23:55 hrs (Dhaka time)
Please note that all the applicants will be required to strictly adhere to the security guidelines for British High Commission.
Applicants who do not have the required qualification & experience should kindly abstain from applying, as their applications will not be considered.
Only shortlisted candidates will be contacted, and no telephone enquires will be dealt with. Basis the scores, the candidate/s who did not score as highly as the successful candidate, might be placed on the reserve list. If during the reserve period of 6 months, the same or largely similar role becomes available, the role may be offered to the second or subsequent appointable candidates.
The appointment will be subject to Police Verification and other checks including references, medical, educational and professional.
We welcome all applications irrespective of age, race, colour, gender, disability, sexual orientation, religion, belief or creed. We are also open to applications from people who want to work flexibly.
This opportunity is closed to applications.
