View Vacancy - Community Liaison Officer (CLO) (05/17 KPL)

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Foreign, Commonwealth and Development Office (Residence and Support Staff)
Community Liaison

Main purpose of job:

To work closely with Post Management in Kampala for the well-being of all staff at Post, with primary function as advocate for and provision of support to UK-based staff and families (all Government Departments) on family and community issues, principally in the areas of information gathering, welfare and communication.

Roles and responsibilities / what will the jobholder be expected to achieve?:

This role would suit someone with experience of living overseas with a diplomatic mission.  It is flexible, fun and offers possibilities for personal development.  As the first person that many diplomats and their partners have contact with at the High Commission, the CLO is in many ways the face of the office.  It is your role to settle people into life in Kampala, help them to navigate a new country and meet their own needs.  You will also play a vital role in the overall life of the BHC.  The successful candidate will be good at relating to a range of people, diligent in helping people when asked and offering when not, and customer service focussed.  The role is well suited for someone looking for a flexible working pattern and friendly work environment.

Specific tasks include:

Information gathering for UK-based officers and their spouses/partners and families. To include information primarily on spouse/partner employment at Post; children's education (through completion of separate HR School and Nursery Information Sheets of authorised schools at Post); medical facilities (including coordinating visits by the Regional Medical Officer); local employment or training opportunities for spouses/partners; single officer and foreign born spouse/partner issues; recreational facilities; social matters; and completion of DSFA Spouse and Partner Annual Employment Reports as well as cost of living surveys.

Welfare at Post: Provision of formal and informal support to officers and families on arrival and throughout their posting. Welcoming all staff on posting/temporary duty/flexible deployment and accompanying families to ensure as smooth an integration as possible into the life of the Post community; following up to check that the settling in process is working; being a source of referral and support where questions, problems and difficulties arise; providing short Post community induction. This will include management of the domestic equipment float in liaison with the Estates Officer.

Advocate for UK-based staff and families in addressing issues of importance with Post Management, including as their representative on Post Joint Management Boards, evacuation/contingency planning and housing committees, and as the chief link between Post and the DSFA in London.

Communicating effectively on community and social matters across Post to all staff. The incumbent should update CLO news and information on notice boards.

Information management of Post Welcome Pack, CLO homepage on Post’s Intranet/SharePoint site, input to update and review of Post Report and Fact Sheet.

  • Excellent communication and interpersonal skills; strong IT skills; the ability to act with discretion and be adaptable.
22 June 2017
Administrative Officer (AO)
Part-Time, Permanent
19.5
Africa
Uganda
Kampala
British High Commission
UGX 1636 638.39
15 July 2017
  • Please complete the application form in full. Failure to do so may result in a determination that you do not meet the requirements for the position. 
  • Employees recruited locally by the British High Commission in Kampala are subject to the Terms and Conditions of Service according to local employment law in Uganda.
  • All applicants must be legally able to work in the country of application with the correct visa/status or work permit. 
  • Employees who are not eligible to pay local income tax: e.g. certain third-country nationals and spouses/partners of UK diplomats will have their salaries abated by an equivalent amount.
  • Reference and security clearances checks will be conducted.
  • Any questions you may have about this position will be answered during the interview, should you be invited.
  • Information about the Foreign and Commonwealth Office Competency Framework can be found on this link: https://www.gov.uk/government/publications/civil-service-competency-framework
  • Successful candidates not resident in Uganda will be personally liable for costs and arrangements to relocate, including accommodation and work permits.   
  • Check your application and attachments before you submit your application, as you will not be able to make any changes once submitted.
  • The British High Commission will never ask you to pay a fee or money to apply for a position.
Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.