View Vacancy - Head of Human Resources

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Foreign, Commonwealth and Development Office (Operations and Corporate Services)

Main purpose of job:

The British Embassy is looking for an experienced and qualified Head of Human Resources to lead the work of the Human Resources Team in Brazil. This position requires a highly experienced and enthusiastic person, with extensive knowledge of the Brazilian labour market and regulations, and ready to get up to speed quickly on HR policy relevant to UK Diplomats. They will be running a team responsible for all HR services within a large and diverse organisation, serving and supporting approximately 200 locally engaged staff and 28 Diplomats in several locations across Brazil.

The jobholder will work in partnership with all network teams, committees and the Brazil Board of Management.

Roles and responsibilities / what will the jobholder be expected to achieve?:

Reporting directly to the Director of Corporate Services, and working closely with the DHM and Brazil Board, the Brazil Network Head of Human Resources is responsible for the following:

Leadership - Lead the network HR team of ten, setting direction, motivating and engaging the team, and holding to account on delivery.

HR strategy 30%

Set HR strategy for the Brazil Network, including through chairing the Brazil Network HR Committee (with participation from across the Network), and consulting the Brazil Board of Management. Key areas include performance management, Staff Survey follow up, quality of line management, induction processes and promoting a diverse and happy workforce, in the context of the Network’s change programme. Lead staff communications and implementation following any decisions.

HR processes 20%

Oversee and support HR Manager in the accurate and timely processing of the monthly LE payroll, including the processing of in-year bonuses, staff benefit packages, Performance-Related Pay, position and salary reviews.

Working in partnership with the wider Americas Regional HR Hub (based in Washington), UK HR Team, network teams and other Government department colleagues, ensure that LE staff policies and procedures are implemented consistently, are fit for purpose and follow global HR guidance and policy.

Accountable for monitoring the LE pay budget with the HR Manager. This includes preparing detailed, accurate and high level reports for tracking, decision making, and analysis.

Consult with the Network lawyer on all local labour law related issues, including monitoring and managing all legal labour cases closely and briefing the Brazil Board on any changes to current labour law.

Keep abreast of developments in UK HR policy and local issues relevant to UK Diplomats, to keep them informed, support and advocate on their behalf where necessary, especially relating to the COVID pandemic.

Contract management 20%

Manage the procurement and performance of HR services including LE healthcare and other insurance packages, LE Payroll provider. Ensuring value for money, strong supplier relationship management, key performance indicators in contracts, liaising with the Procurement and finance hubs when required.

Responsible for overall relationships with all healthcare/insurance providers, handling escalated situations and contractual issues as they arise, ensuring to monitor usage closely and carry out staff awareness sessions on best practice for plan performance and usage.

Resources managed:

The Head of Human Resources will oversee the robust leadership and management of 3 HR Business Partners, 2 assistants, 3 interns and 3 receptionists. The Head of Human Resources will directly line manage the B3 HR Manager.

The Head of Human Resources will ensure robust line management processes are in place covering learning and development, performance management, effective tasking & holding to account, and forward planning for all HR projects and day to day HR work, including ensuring full compliance with all local labour laws and global and local HR policies. The Head of HR will oversee the accurate forecasting of the local staff pay budgets.

  • A minimum of a Bachelor’s degree or equivalent in Human Resources, Business Administration or relevant fields. Master’s degree preferred;
  • At least 5 years of Human Resources or related experience, with at least 3 years of management/leadership experience;
  • Strong knowledge of Brazilian labour laws;
  • Team Leadership and management skills;
  • Strong communication and customer engagement;
  • Excellent verbal and written communication skills (both English & Portuguese) with staff at all levels of the organization;
  • Demonstrate ability to write board level papers and brief senior leadership on HR issues;
  • Supplier and service provider management skills;
  • Good negotiating and influencing skills;
  • Ability to evidence capability against the FCO core competencies for this position, namely: leading and communicating; delivery at pace with multiple tasks; changing and improving; demonstrating resilience; making effective decisions and collaborating and partnering;
  • Ability to pay close attention to detail and follow-up on outstanding issues;
  • Proven record of handling sensitive employee relations matters;
  • Extensive knowledge of MS Office software (Word, Excel, PowerPoint);
  • A strong problem solver, and be able to deliver multiple tasks at pace.
  • A Master’s degree in Human Resources, Business Administration or relevant fields;
  • Good knowledge of public sector/regional procurement regulations.
Seeing the Big Picture, Changing and Improving, Leading and Communicating, Demonstrating Resilience
23 May 2021
C4 (L)
Full-time, Permanent
Latin America and Spanish speaking Caribbean
Brasilia, Rio De Janeiro, Sao Paulo
British Embassy
R$ 11,004
5 July 2021

Learning and development opportunities (and any specific training courses to be completed):


The Brazil Network offers an exciting and dynamic work environment. We are a diverse and talented organisation. Learning and development opportunities are regularly available through courses, coaching and on the job training. Thorough inductions are carried out on arrival. There are also travel opportunities to support other posts in Brazil and across the region when required.  

Post information:

Position can be located in either Brasilia, Sao Paulo or Rio de Janeiro.

Tax information: 

Employees who are not liable to pay local income tax on their Mission salary, eg some non-local national staff and some spouses or partners of UK diplomatic staff, will have their salaries abated by an equivalent amount. 

The British Embassy Network offers a strong benefits package. This package includes generous vacation and leave time, flexible working patterns, and enriching learning and development opportunities. Eligibility to work and live in Brazil is required.
Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.