View Vacancy - Community Liaison Officer (CLO), (01/16 KPL)
The CLO is based at The British High Commission (BHC) Kampala. The BHC is located in a purpose built compound which offers excellent office accommodation. The FCO is co-located with colleagues from DFID, MOD, and UKTI. The British Council is also based on compound. It is a very friendly team. There are 22 members of UKB staff and a mix of single officers and families at Post. The CLO needs to work closely with different parts of the Corporate Services Team (e.g. Estates) as well as the Regional Overseas Security Manager (ROSM).
Main purpose of job:
To work closely with Post Management in Kampala for the well-being of all staff at Post, with primary function as advocate for and provision of support to UK-based staff and families (all Government Departments) on family and community issues, principally in the areas of information gathering, welfare and communication.
Roles and responsibilities:
- Information gathering for UK-based officers and their spouses/partners and families. To include information primarily on spouse/partner employment at Post; children's education (through completion of separate HR School and Nursery Information Sheets of authorised schools at Post); medical facilities (including coordinating visits by the Regional Medical Officer); local employment or training opportunities for spouses/partners; single officer and foreign born spouse/partner issues; recreational facilities; social matters; and completion of DSFA Spouse and Partner Annual Employment Reports as well as cost of living surveys.
- Welfare at Post: Provision of formal and informal support to officers and families on arrival and throughout their posting. Welcoming all staff on posting/temporary duty/flexible deployment and accompanying families to ensure as smooth an integration as possible into the life of the Post community; following up to check that the settling in process is working; being a source of referral and support where questions, problems and difficulties arise; providing short Post community induction. This will include management of the domestic equipment float in liaison with the Estates Officer.
- Advocate for UK-based staff and families in addressing issues of importance with Post Management, including as their representative on Post Joint Management Boards, evacuation/contingency planning and housing committees, and as the chief link between Post and the DSFA in London.
- Communicating effectively on community and social matters across Post to all staff. The incumbent should update CLO news and information on notice boards.
- Information management of Post Welcome Pack, CLO homepage on Post’s Intranet/SharePoint site, input to update and review of Post Report and Fact Sheet.
- Excellent communication and interpersonal skills
- Have sound understanding of expatriate life and of Kampala and Uganda
- Strong IT skills
- Fluent in written and spoken English
- The ability to act with discretion and be adaptable.
- Staff recruited locally by The British High Commission in Kampala is subject to Terms and Conditions of Service according to local Ugandan employment law.
- All applicants must be legally able to reside in Uganda with the correct visa/status/work permit.
- Spouses/registered partners of UK Based Staff, are able to work within the BHC/BCG but their salary will be abated at the appropriate tax rates.
- The successful candidate will be subject to reference checking and security clearances checks.
- If you have not heard from us 3 weeks after the closing date, please consider your application unsuccessful. Note: Any questions you may have about this position will only be answered during interview, should you be invited.
This opportunity is closed to applications.