View Vacancy - Entry Clearance Manager, PTA17

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Other British Government Departments (Partners across Government, including UK Visas)
UKVI (UK Visas and Immigration)

The Role:

The position holder will be responsible for managing in a way that enhances the performance and develops the potential of all staff within the department; preventing immigration abuse; protecting integrity of the systems; bringing communities together; and improving the UK’s competitiveness as a destination for travel, trade, migration & investment.


Main Duties and Responsibilities:

  • To manage resources and oversee processes to ensure that visa applications are assessed and reviewed to a high standard of decision quality; that Customer Service Standards are met;  and that the UKVI Operating Mandate is adhered to.
  • To motivate and support visa section staff through effective line management, by providing practical guidance; clear goals; ensuring regular constructive dialogue; and open communication.
  • To promote and uphold high professional standards endorsed by personal example. Encourage individual responsibility for maintaining the overall professionalism and integrity of the Visa Section.
  • To ensure all management controls are  in place and checks are carried out in accordance with Best Practice guidelines.
  • To manage resources proactively to  ensure an effective response to changing demands and priorities.
  • Previous immigration experience, either operational or legal 
  • Excellent communication skills (both written and oral) in English.
  • A working knowledge of IT, including Microsoft Word and Excel
  • The ability to work as part of a team and be adaptable to new working methods.
  • The ability to prioritise work effectively when under pressure.
  • Experience of working in a large scale operational environment
Seeing the Big Picture, Changing and Improving, Leading and Communicating, Managing a Quality Service
15 September 2017
C4 (L)
Fixed Term
24 months
South Africa
British High Commission
R38 398.77 paid 13 times per year plus R9881.87 recruitment and retention allowance paid 12 times per year
1 November 2017
  • The British High Commission pays in full for the Key Care Plus option on Discovery Health for staff including spouses/partners and dependants.
  • Once you have successfully completed your probation the British High Commission will contribute 9 % of your monthly salary to a Provident Fund.
  • Annual leave entitlement of 25 days
  • Working hours per week of 36.5

Learning and development opportunities: (and any specific training courses to be completed):

Attendance of a UK delivered Entry Clearance Manager course, and, if appropriate, a UK delivered Entry Clearance Officer course.

This will need to be passed before confirmation of employment.

  • Please complete the application form in full as the information provided is used during screening.
  • Please check your application carefully before you submit, as no changes can be made once submitted.
  • The British High Commission will never request any payment or fees to apply for a position. 
  • Employees recruited locally by the British High Commission in Pretoria are subject to Terms and Conditions of Service according to local employment law in South Africa. 
  • All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit.
  • The responsibility lies on the successful candidate to;
  1. Obtain the relevant permit
  2. Pay fees for the permit
  3. Make arrangements to relocate
  4. Meet the costs to relocation 
  • The British High Commission do not sponsor visas/work permits except where it may be local practice to do so.  


  • Employment will be subject to obtaining the appropriate security clearance.  Please note that only nationals of UK, EU countries, USA, Canada, Australia, New Zealand are likely to meet this requirement.
Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.