View Vacancy - Regional Operational Manager- DHSC (ESP21.091)

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Other British Government Departments (Partners across Government, including UK Visas)
Department of Health and Social Care

Due to COVID-19, you may experience some delay in the progress of this recruitment campaign. We are working hard to minimise any disruption. You may find more information in the Additional Information section below.

The British Embassy in Madrid is part of a world-wide network, representing British political, economic and consular interests overseas and is looking to recruit an Regional Operational Manager for the Department for Health and Social Care (DHSC).

The DHSC supports ministers in leading the nation’s health and social care to help people live more independent, healthier lives for longer.

For more information about DHSC please visit:

The regional manager will lead a dynamic and partly remote team that covers a diverse portfolio for DHSC in Europe. For DHSC the team is responsible for overviewing and assisting how UK-insured people access healthcare in Europe. The job holder will be expected to forge strong and collaborative working relationships across both Departments, the FCDO Consular network in Europe, and with the Spanish, Gibraltarian, French, Cypriot and Portuguese social security administrations.

The job holder will be expected to successfully create and execute a business strategy in order to deliver on DHSC operational objectives. They will be responsible for developing and coordinating UK health and data sharing policy engagement with both foreign authorities and internal stakeholders. They will also manange the team’s overall coverage of casework, communications and policy engagement for both Departments. They will collaborate closely with other sections of the embassy, colleagues across FCDO Consular, policy and operational leads in the UK. They will be responsible for identifying and creating opportunities for the team to carry out their objectives. They will have the right contacts and relationships in place in order to faciliate that.


  • Excellent verbal and written communication skills enabling effective communication with internal and external stakeholders in both English and Spanish (minimum C1 level);
  • Solid experience of social security policy;
  • Have detailed knowledge of all of the following: reciprocal healthcare, data-sharing; stakeholder engagement; healthcare systems in France, Spain, Cyprus and Portugal;
  • Proven ability to manage remotely;
  • Capable of forming professional relationships and build trust with a wide range of contacts;
  • Must be a proven self-starter with the ability to work independently and proactively, and as a part of a team;
  • Proven ability to work effectively across a multi-team structure to ensure a joined-up and holistic approach;
  • Excellent interpersonal skills, demonstrating the ability to work collaboratively with and influence colleagues and stakeholders both in the UK and overseas; 
  • Attention to detail, strong judgment, problem-solving abilities and service delivery.

  • Verbal and written communication skills in French ( C1 level desirable);
  • Existing network of embassy and government contacts;
  • Experience in communication strategies.

Seeing the Big Picture, Leading and Communicating, Collaborating and Partnering, Managing a Quality Service
16 April 2021
C4 (L)
Full-time, Permanent
Europe, Eastern Europe & Central Asia
British Embassy
31 May 2021

This is a full-time and permanent contract. Normal working hours are 37.5 per week.

The successful candidate is subject to a confirmation of a background check, security clearance and the successful completion of a probationary period.

The successful candidate will be enrolled in the Spanish Social Security Scheme and will therefore not be entitled to any gratuity from the Embassy based on gross annual salary.

The Embassy is a Diplomatic Mission with tax exempt status and does not collect taxes for other States. Employees are fully responsible for payment of income tax at the legally required rate. Staff recruited locally by the British Embassy in Spain are subject to terms and conditions of service according to local Spanish employment law.

Visa/work permit requirements: Candidates must currently hold the independent right to live and work in Spain and be prepared to ensure that right remains throughout the scope of the contract.

Please note that it is your responsibility to ensure you meet the legal requirements to live and work in this country.

Please note that the deadline for applications is 23:55 on the day mentioned in the above field “Application deadline”.

We advise you to allow enough time to complete and submit your full application, since only applications completed and submitted before the deadline will be considered.

Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.

FCDO does not pay for travel related expense incurred in interviews (including Security Check) or accept any financial risk, including cancelation or reschedule costs. The FCDO will not meet the costs connected with relocation if offered a position.

*Please note for more information on the Common European Framework of Reference for Languages: Learning, Teaching, Assessment levels please click on the following link CEFR. Please bear in mind in case you are invited for an interview your language skill is going to be assessed.

Additional Information (due to Covid-19):

  • You may experience some delay in the progress of this recruitment campaign and we are working hard to minimise any disruption;

  • Interviews will be done remotely if the existing situation determines this to be the right course of action;

  • Starting date may be delayed depending on circumstances at the time and it will be agreed with the selected candidate.

Please be aware that you will only be able to apply to vacancies for Local Staff roles with the British Government through this official site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.