View Vacancy - Travel Clerk (Maternity Cover) (04/22 ABJ)

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Foreign, Commonwealth and Development Office (Policy & Political roles)
CSSF (Conflict, Stability and Security Fund)

Main purpose of job:

To support the effective day-to-day running of the OP TURUS travel desk, providing a quality and efficient service to staff and stakeholders in compliance with FCO policy and post regulations.

Roles and responsibilities:

  • Plan and run an efficient travel-booking scheme.
  • Provides information concerning fares, availability of flights and accommodation.
  • Provide excellent and efficient solutions to problems that may arise with travel bookings. Support to the overall OP TURUS travel unit within the budgeted resources.
  • Provides answers about travel policies and processes.
  • Confers with clients by telephone, writing or in person to answer questions regarding services and travel preferences.
  • Process information-compiling, categorization, calculating, auditing and verifying data within the budgeted resources.
  • Dispatch of official documents, Filing and Record Keeping
  • Other duties as may be assigned by Line Manager.
  • Previous experience in Travel administration e.g. in travel agent role.
  • Customer service orientation and attention to details at all times.
  • Experience of working in a Team to deliver a quality service in a high-pressure environment.
  • Ability to handle multiple assignments and prioritise.
  • A good command of English language - both verbally and in writing. 
  • Flexible approach to problem solving with an ability to think on their feet
  • Demonstrate good interpersonal skills.
  • A self-starter able to work with minimal supervision. A positive attitude is essential.
  • Good organisational skills - capable of working quickly and accurately.
  • Proficient use of Microsoft Office tools.
  • Familiar with the principles and processes for flight and hotel bookings.
  • Experience of working in a travel agency. 
  • Reliability and experience of working in security sector or with the military.
4 February 2022
Administrative Assistant (AA)
Fixed Term
4 months
British High Commission
N317, 764.81
21 February 2022
  • Please complete the application form in full as the information provided is used during screening.
  • Please check your application carefully before you submit, as no changes can be made once submitted.
  • The British High Commission will never request any payment or fees to apply for a position.
  •  Employees recruited locally by the British High Commission in Abuja are subject to Terms and Conditions of Service according to local employment law in Nigeria.
  •  All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit. 
  • The responsibility lies on the successful candidate to;
  • The British High Commission do not sponsor visas/work permits except where it may be local practice to do so.  
  • Employees who are not eligible to pay local income tax: e.g. certain third-country nationals and spouses/partners of UK diplomats will have their salaries abated by an equivalent amount. 
  • Reference checking and security clearances will be conducted on successful candidates.
  • If you don’t already hold a valid SA Police Clearance Certificate, we recommend that you apply for the certificate at the time of your application.
Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.