View Vacancy - Senior Regional Pay & Benefits Officer - Washington, DC

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Foreign, Commonwealth and Development Office (Operations and Corporate Services)

Main purpose of job:

The British Government’s Embassy in Washington has an exciting opportunity for a driven and detail oriented person to join the Regional Corporate Services Hub as Senior Pay & Benefits Officer.

In this role you would be working in a diverse international environment to supporting country based staff employed in the British Government’s network of Embassies and Consulates across the entire Americas region.  The ideal candidate will be a team player, have strong attention to detail and deadline focused with some experience in payroll processing or working in a shared services environment.

The Senior Regional Pay and Benefits Officer is responsible for leading payroll processing and reporting, reporting to the Deputy Head of the HR Hub (Pay & Benefits). The role supports the Deputy Head on benefits and compensation related work for local staff at posts in the Americas, Caribbean and Overseas Territories.

The British Embassy offers a unique career enhancing opportunity and is committed to supporting its staff through a variety of benefits including generous leave, insurance packages and a highly competitive 401k programme.  It also promotes a culture of flexibility, which enables people to better maintain wellness through an excellent work/life balance approach.

Roles and responsibilities:

Bi-weekly/Semi-monthly Payroll Processing and Financial Reporting

  • Process bi-weekly US and semi-monthly Canada payroll in line with FCO policies and legal requirements of each individual Post.
  • Coordinate the timely completion of pay changes and ADP system updates for US and Canada in collaboration with the regional HR and Finance teams as well as Corporate Services Managers.
  • Collaborate with the US Network and Canada HR and Finance leads to coordinate accurate and timely processing of special runs and financial reports for London.
  • Advise Corporate Services Managers on the resolution of day-to-day payroll anomalies such as overpayments, issuing recovery letters, accessing/updating employee information on ADP etc.
  • Liaise with ADP US and Canada leads on the creation and implementation of payroll-related policies and system upgrades to ensure accurate payroll processing.
  • Advise, oversee and cross-train other team members on the bi-weekly auditing of ADP and payroll documentation to ensure employee information is up-to-date.
  • Act as the lead internal auditor and train team members on developing and maintaining payroll and financial reports including but not limited to auditing Shared Drive folders and payroll invoices for US and Canada and Partners Across Government (PAGs).
  • Under the guidance of the Deputy Head, collaborate with the US Network and Canada HR teams on the completion and processing of special large-scale reporting/projects such as annual tax reporting and net abatement exercises as needed.
  • Ensure Service Level Agreements are met with regards to response times to queries and other actions.

Regional Compensation Analysis and Reporting

  • Provide support on regional pay and compensation analysis and comparisons by collecting and compiling information through various internal and external sources.
  • Provide first-level support to on special pay, benefits and compensation related projects for London and Regional Posts as needed.
  • Any other duties as assigned.

Essential on arrival:

  • Experience working in payroll processing or a shared services environment
  • Proven experience of delivering to deadlines and agreed timescales as part of a team
  • Ability to handle confidential employee information/issues
  • Ability to multitask, strong organisational skills and flexibility to adapt and change priorities quickly
  • Proficient in all MS Office applications, specifically Excel.

Language requirements:

Language: English

Level of language required: Conversational

Under US State Department requirements, the UK Government in the US may only employ, as non-diplomatic staff, persons who are US citizens, US Permanent Residents or A visa holders with EAD cards*. If you hold a visa other than an A visa you are not currently eligible to work at our office. Please refer to our website for information on exceptions to this policy at All selected candidates are subject to background checks and will require a security clearance prior to starting work. *A visas are acceptable at the Embassy and Consulates. The UK Mission to the UN (UKMIS) accepts G visas, and British Defense Staff (BDS) outposts accept A or NATO visas.


  • Experience working with ADP
  • Experience with financial reporting / payroll reporting.
Changing and Improving, Managing a Quality Service, Delivering at Pace, Working Together
11 August 2022
Administrative Officer (AO)
Full-time, Permanent
Americas, Caribbean & Overseas Territories
United States
British Embassy
3 October 2022

Learning and development opportunities (and any specific training courses to be completed):

The British Embassy and its US Network is committed to all employee’s ongoing learning and development needs. We offer a comprehensive platform for personalised learning for everything from soft skill development (communciating with impact, handling difficult conversations, time management) to more technical or professional skills necessary to complete your job (software training, formal qualifications etc.).

Working patterns:

This role is 40 a week, but does (not) require set working hours each day. It may require the successful candidate to flex their weekly schedule to accommodate payroll processing deadlines.

The Regional Corporate Services Hub has currently adopted a hybrid working model which allows staff to typically work from home 40-60% of the week (subject to change & at the discretion of the line manager)

We are an organization that also recognises the critical value of team work and we embrace and endorse collaboration by ensuring that all staff attend the office flexibly yet regularly. 

The UK Government operating in the US offers a substantial benefits package including generous leave, a choice of medical insurance, 401(k) matching up to 7%, extensive learning opportunities and a great work/life balance. Employees who are not liable to pay local income tax on their Mission salary, eg some non-local national staff and some spouses or partners of UK diplomatic staff, will have their salaries abated by an equivalent amount. Internal candidates must inform their supervisor before they apply to a different position. Only successful candidates will be contacted. Please no phone calls. Due to the high volume of resumes we receive, we cannot guarantee consideration of your application if the submission instructions are not properly followed. The British Embassy is committed to a policy of equal opportunities and to creating a diverse working environment, free from discrimination, where everyone is included and treated fairly, based on merit alone. We are an equal opportunity employer, making all employment decisions without regard to race, gender, gender identity, religion, national origin, citizenship, disability, age, sexual orientation, political affiliation or any other criterion protected by law.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.