View Vacancy - VNM (Hanoi) - Post Security Manager, AO

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Foreign, Commonwealth and Development Office (Operations and Corporate Services)
Corporate Services Support

Main purpose of job:

To support the Post Security Officer (PSO) and Regional Overseas Security Manager (ROSM) in the delivery of effective safety and security measures at the British Embassy Hanoi and UK-based staff residences; appropriately mitigating and managing risk, ensuring the safety of staff and assets under normal working conditions whilst also preparing for times of crisis. Provide proportionate security related support to the Consulate General in Ho Chi Minh City

Roles and responsibilities / what will the jobholder be expected to achieve?:

General Responsibilities – 50%: Supporting the PSO & working with the ROSM to deliver the holistic management of all BE Hanoi security considerations. Delivering proactive support and supervision while overseeing the assessment, scoping, implementation and operation delivery of physical security measures at the British Embassy Hanoi, HMA Residence, UK-based properties, events and staff safety while also managing day-to-day security issues as they arise.  Will provide proportionate advisory support to the PSO & PFM at the Consulate General in Ho Chi Minh City (HCMC).

Crisis Support – 5%: Assist with updating security elements of crisis management plans, ensuring staff and families receive proportionate training and guidance on arrival. Acting as Deputy Security Manager within the Crisis Emergency Team, providing security advice and assistance during training, exercises or real time emergencies.  Maintain the crisis equipment inventory and assisting with updating essential stores as required.

Security & Safety protocols  -15%: Working closely with the facilities management provider (JLL) in Hanoi & at the CG in HCMC to coordinate the operational disposition of the local contract guards, measuring KPI’s against agreed standards and assisting in the provision of operational briefings, induction training and regular security training for all security guards. For BE Hanoi, conduct emergency drills and weekly testing of all alarm systems. Provide 

assistance as required, to staff involved in security related incidents e.g., traffic accident, criminal activity. Assist and support Health & Safety and Fire Safety at the High Commission.

Security Support & Admin - 5%: Be the focal point for country-based staff security clearance, coordinating requirements with the ROSM and HR team. Conducting security briefs and deliver all new staff induction training.  Provide regular all staff and dependants security awareness briefings and provide periodic security advisories throughout the year. Conduct security induction and OJT training to new staff and visitors. Other administrative / professional tasks as detailed by the PSO & ROSM.

Maintenance & Management – 5%: Ensuring the maintenance regime for all security related equipment is followed and requesting remedial repair action where faults are identified. Report all security deficiencies / weaknesses and security breaches to the ROSM.

Security & Community Liaison– 15%: Establish and maintain contacts across the security community and develop a network of contacts at other embassies and close liaison / contact with local high-level Police, law enforcement and security officers /agencies. Deliver security reports to the ROSM / PSO on all matters that may affect the secure operation of the Embassy and/or staff; Also, issue security advise, support and arrivals briefing to new UKB dependants. Providing clear and concise briefs to the Post Security Committee on events or incidents that may affect post.

Event Support – 5%: Assist in the coordination of security protocols during major events and VIP visits.  Liaise with all departments and external supporting agencies to deliver proportionate security protocols for major events and VIP visits.

Resources managed (staff and expenditure):

  • Management of Crisis equipment (shared with Consular & ITSO).
  • Security budgets (budget TBC). 
  • Supervisory Management of the JLL Contracted security provider
  • 3+ years’ experience in a Security environment.
  • A good working knowledge on Security protocols, routine management and emergency and threat response techniques.
  • Excellent organisational skills demonstrating an ability to work flexibly and unsupervised, maintaining professionalism under pressure.
  • Able to write and review investigative reports, logbooks and produce security related briefs and advisories.
  • Experience in teamwork and management.

Language requirements:

  • Language:  English  

Level of language required:  Excellent (fluent) written and oral communication skills in English. Vietnamese is desirable, not essential.

  • Experience in Security, Police or Military
  • Understands technical security system (CCTV, alarms, access control etc.)
  • Experience in coordinating, liaising with local government, local law enforcement agencies and other security agencies and a proven network would be advantageous. 
  • Experience of crisis work, i.e., natural disaster support etc.
  • Driving Licence (Cars)
Making Effective Decisions, Managing a Quality Service, Delivering at Pace, Working Together
24 August 2022
Administrative Officer (AO)
Full-time, Fixed term, with possibility of renewal
Asia Pacific
British Embassy
VND 26,171,074
10 October 2022

This position is being advertised as a 12 months fixed term with possibility of renewal position in Hanoi, and will be extended subject to performance and availability of funding.

Learning and development opportunities (and any specific training courses to be completed):

The Foreign and Commonwealth Office is committed to developing its staff, working hard to provide a comprehensive L&D offer. Staff have access to a wide variety of online resources through the Diplomatic Academy and Civil Service Learning. Staff are strongly encouraged to take advantage of all the available opportunities.

The job-holder will be required to take some specific training courses related to their role. All new staff undertake a workplace induction and there are a number of mandatory e-learning courses covering areas such as diversity, health and safety, and information management.

Employment offers are subject to successful clearance of pre-employment and security checks. Staff who are locally recruited by the British Embassy are subject to Terms and Conditions of Service according to local employment law.

No accommodation or relocation expenses are payable in connection with this position. Visa sponsorship may be possible for non-Vietnamese nationals if meet local requirements.  

Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount.

Disabled and ethnic minority applicants will be invited to interviews if meeting the minimum requirement of the job.

Working patterns:

This role will require office based work at the British Embassy Hanoi with little scope for remote or flexible working.

All applications must be received before 23:55 (Local Vietnam Time) on the day of the deadline indicated above.

Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen. 

Incomplete application forms will not be taken into consideration, so please ensure you provide the information requested. Only shortlisted candidates for interview will be contacted. Interviewees will be assessed on the core competencies listed above. Unsuccessful candidates will be notified via the system in due time.

Indicated start date is provisional and subject to successful completion of reference and security checks.

To those applicants not short-listed, we extend our appreciation for considering the British Government as a potential employer.

Please check the application centre regularly for any update on your application.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.