View Vacancy - Entry Clearance Officer (ECO), PTA

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Other British Government Departments (Partners across Government, including UK Visas)
UKVI (UK Visas and Immigration)

Main purpose of job:

To consider and assess visa applications from persons subject to UK Immigration Control in line with UK Immigration Rules and policy including reviewing decisions in the light of appeals and representations.  To help manage the commercial partner (CP) contract and support visa application centre managers by acting as a first point of contact for managers. Also co-ordinating and taking part in visa application centre visits and ensuring the commercial partner delivers a service in accordance with the CP contract.  

Roles and responsibilities / what will the jobholder be expected to achieve?:

  • Assessing the full range of visa applications and interviewing applicants in a fair, objective and courteous manner. Making quick and pragmatic decisions to issue and refuse visas in accordance with the Immigration Rules, and within agreed time-scales.
  • If selected as visa application centre buddy responding to VAC management queries accurately and in a timely manner. Reporting any performance that does not meet the CP contract to the CP contract UKVI manager and taking an active part in the assurance of the CP. 
  • Good communication with excellent spoken and written English.
  • Computer literacy with accurate typing skills of at least 25 words per minute.
  • The ability to remain customer focused, polite and courteous under pressure.
  • The ability to work quickly and reliably with little supervision to meet challenging targets.
  • The capability of making quick decisions, in accordance with set rules and the ability to show that these decisions are fair and just.
  • Ability to work well under pressure.
  • Excellent team players - this is an all for one, and one for all environment.
  • Flexibility and a positive attitude to working in a forward thinking, modern and motivated department, which is working at the forefront of visa work. We are committed to improving standards and procedures - and we are looking for like-minded employees.

Excellent representatives of the Visa Department, the British High Commission and of the UK Government.

Previous experience and/or knowledge of the UK's immigration legislation and operations is desirable but not essential.

It is extremely important that the successful candidate is adaptable and shows a willingness to undertake a variety of tasks in a busy environment. A positive attitude is essential as is the ability to work as part of a team.

2 December 2016
Executive Officer (EO)
Permanent
Africa
South Africa
Pretoria
British High Commission
2
ZAR
R18,937.30 plus R5547.66 recruitment and retention allowance
1 January 2017

You will be required to attend and pass a 3 week training course in the UK if successful in securing this role. If you do not pass the course your position will be curtailed.

  • Please complete the application form in full.
  • Failure to do so may result in a determination that you do not meet the requirements for the position. 
  • Employees recruited locally by the British High Commission in Pretoria are subject to the Terms and Conditions of Service according to local employment law in South Africa.
  • All applicants must be legally able to work in the country of application with the correct visa/status or work permit.
  • Employees who are not eligible to pay local income tax: e.g. certain third-country nationals and spouses/partners of UK diplomats will have their salaries abated by an equivalent amount.
  • Reference and security clearances checks will be conducted.
  • Any questions you may have about this position will be answered during the interview, should you be invited.
  • Information about the Foreign and Commonwealth Office Competency Framework can be found on this link: https://www.gov.uk/government/publications/civil-service-competency-framework
  • Successful candidates not resident in South Africa will be personally liable for costs and arrangements to relocate, including accommodation and work permits.   
  • Check your application and attachments before you submit your application, as you will not be able to make any changes once submitted.
  • The British High Commission will never ask you to pay a fee or money to apply for a position.

Employment will be subject to obtaining the appropriate security clearance. Please note that only nationals of the UK, EU countries, USA, Canada, Australia, and New Zealand are likely to be able to meet this requirement. With your application please provide a breakdown of the countries you have lived in for 3 months or more for the past 5 years

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.