View Vacancy - AUS (Sydney) - Manager – Creative and Consumer (Australia and New Zealand), HEO

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Department for Business and Trade roles (DBT)
Department for Business and Trade (DBT)

Main purpose of job:

This is an exciting time to join the UK Department for Business & Trade (DBT) in Sydney. Our Free Trade Agreements (FTAs) with Australia & New Zealand entered into force in May 2023 and have presented a unique opportunity to build broader and deeper economic ties with ANZ. Our mission is to help businesses export, drive inward and outward investment, negotiate market access and trade deals, and to champion free trade. We are an international department based in 108 countries, and the work we do has a real impact on jobs and growth across the United Kingdom and ANZ

We are committed to being an inclusive employer and building a culturally diverse workplace. We actively encourage applications from people from the widest possible diversity of backgrounds, cultures, and experiences. Our culture of inclusion is underpinned by our excellent staff networks which cover disability, faith and belief, gender equality, social mobility, age, race, LGBTQ+, and how to be an ally.

The Manager of the Creative and Consumer team is part of the Technology, Lifesciences and Consumer Cluster. Based in the British Consulate General in Sydney, the successful candidate will manage a small team across the UK Government’s ANZ network to support UK businesses to export or expand their business across the region. This role will initially lead on:

  • Boosting UK exports in agriculture, food and drink and consumer goods
  • Strategies to help Australian and New Zealand businesses across the retail & logistics, education, creative industries and consumer sectors to source best fit and innovative suppliers from the UK
  • Promoting the UK’s food, drink, consumer goods and agritech capabilities, identifying emerging trends and opportunities for UK companies and supporting them export into ANZ

DBT works flexibly and collaboratively and the successful applicant can expect to work with and on other sectors while a part of the team. The sectoral focus of this role may change in future years depending on business needs. 

The successful candidate will be able to effectively lead a small team across several markets and demonstrate strong interpersonal skills.  They will be able to proactively build trusted and impactful relationships with multiple stakeholders across government and within industry and will be a confident communicator capable of exercising judgement and discretion with commercial in confidence data. 

Roles and responsibilities / what will the jobholder be expected to achieve?:

Please note that the role holders’ job specification may be subject to change in line with evolving business priorities.

Business Development 
Build and Key Account Manage a network across business and government in the UK and ANZ. Deliver regular and meaningful engagement with with key ANZ businesses, industry bodies and regulators in priority sectors to provide support for market development plans for UK businesses.

Market Promotion & Pipeline Development 
Represent the UK Government at meetings, events and policy forums. Project lead and deliver events in ANZ to promote UK expertise and businesses, including webinars, trade missions, exhibitions and bespoke networking events. Track, evaluate and report on outcomes of activities. Collaborate across the UK in ANZ and wider UK Government to deliver UK strategies and objectives.

Market Shaping & Strategy 
Use active research and analytical skills, knowledge and networks to understand, communicate and advise on the strategic opportunities ANZ for UK industries and businesses. Promote the short-term benefits of FTAs to businesses and simultaneously develop longer-term plans to influence ANZ market development in line with UK interests.  Develop and deliver plans to tackle specific market access barriers for UK businesses in ANZ. 

Management and Leadership
Line manage two direct reports providing stretching objectives, coaching and on the job development opportunities to build team capability. Lead and contribute to internal discussions and strategies to bring together trade, investment and policy engagement on priority sectors.

The role may require attendance at events throughout ANZ, the UK and wider Asia Pacific region. Therefore some flexibility for working out of hours may be required.  

The role is similar in content and seniority to others in the DBT and wider UK in Australia Network in Australia. People applying for this position will be considered for other vacancies in the Network.

Resources managed (staff and expenditure):

2 x EO trade officer

Management of a small trade budget support and events budget.

  • Management experience or evidence of strong leadership potential
  • Self Starter – must be able to work at a high level of intensity on own initiative using judgement, strong problem solving skills, and displaying resilience.
  • Excellent interpersonal skills – ability to work closely with team leaders and help senior management drive accountability, deal with any difficult situations with tact and diplomacy and a high degree of confidentiality when required to achieve desired outcomes.
  • Ability to work under pressure to meet deadlines.
  • Must be confident in dealing with business, senior figures, Ministers and their offices.
  • Industry capability or experience in the following sectors is desirable but not essential:  retail & logistics, education, creative industries, agriculture, food and drink and consumer goods
Changing and Improving, Leadership, Managing a Quality Service, Working Together
3 December 2023
Higher Executive Officer (HEO)
Full-time, Permanent
Asia Pacific
British Consulate General
$ 119,072 per annum +11% superannuation and annual leave loading
15 April 2024

Salary is at AU$ 119,072 per annum (paid out monthly), plus 11% superannuation.

Appointment is subject to an AFP records check and UK security clearance.

Must have an existing right to work in Australia.

A security check (and clearance) may be required prior to employment.

Staff recruited locally by the British Consulate General and its Consulates is subject to Terms and Conditions of Service according to local Australian employment law. Interstate applicants will be required to meet their own travel and relocation expenses.

The British Government supports flexible working practices for all employees. Within the Australia Network of posts, employees are supported by the Flexible Working Policy. Any flexible working arrangement is to be agreed between the line manager and successful candidate.

Learning and development opportunities (and any specific training courses to be completed):

The Australia network offers a wide range of learning and development opportunities, including job-specific training as necessary and broader learning linked to the FCO Diplomatic Academy.

There are opportunities to job-shadow other staff, and the successful applicant will be encouraged to take part in broader British Consulate General activities.

The British Consulate General is committed to providing all staff with learning and development (L&D) opportunities and we will work with you to develop your own L&D plan.

Working Patterns:

Full time employment (38 hrs), with occasional out of working hours events and travel.

If the job is suitable for flexible working patterns, please provide details:  

There will be a requirement for domestic and international travel as appropriate.  Due to time differences and the nature of the role there will be some calls and work outside of core office hours.  

The British High Commission supports flexible and remote working for all its employees. A flexible working culture is encouraged by senior leadership however please note, remote working may not be suitable for all roles or business areas. Any flexible and / or remote working arrangement should be agreed with the employee’s line manager. 

Your application must be submitted before 23:55 AEST-Australian Eastern Standard Time (UTC/ GMT +10) on the day mentioned in the above field “Application deadline”

Applications must include a current CV. Kindly omit any personal information such as name, birthdate, address and contact #.

All applicants are required to mandatorily fill the online application form completely including the employment and educational details, experience, professional skills and behaviour-based questions. We will be thoroughly reviewing the applications and incomplete form in any respect may not be considered while shortlisting for the  next stage.
Only shortlisted candidates for interview will be contacted. Interviewees will be assessed on the core behaviours/qualifications listed above. Unsuccessful candidates will be notified via the system in due time. Appointable candidates who were unsuccessful may be placed on a ‘reserve list’.  If during the reserve period of 6 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate”.

Advertised start date is provisional and subject to completion of reference and security checks.

Kindly check your application centre or email regularly for any update on the status of your application.

We are committed to being an inclusive employer and building a culturally diverse workplace. We actively encourage applications from people from the widest possible diversity of backgrounds, cultures, and experiences. Our culture of inclusion is underpinned by our excellent staff networks which cover disability, faith and belief, gender equality, social mobility, age, race, LGBT+, and how to be an ally.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.