View Vacancy - Handyman

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. The FCDO operates an agile workforce and to facilitate this, you may be required to undertake other duties from time to time, as we may reasonably require.
Foreign, Commonwealth and Development Office (Operations and Corporate Services)
Private Office

The Maintenance Assistant is a key part of the Corporate Services team at the British Embassy in Mexico. Their main duties include working on multiple maintenance and repair activities and supporting the Properties team with support tasks as needed. The person selected for this position will:


1.    Work in a structured environment, performing work related to technical issues or day-to-day maintenance. Their decision-making will be based on previously defined processes and procedures.
2.    Their work will be primarily manual, with basic and direct tasks. They will also provide support for other activities, depending on operational needs.
3.    The responsibilities of this position include technical operational tasks and some administrative tasks.


The work to be performed will be closely monitored by the Line Manager. Maintenance issues are routine in nature, primarily the same, and are often resolved with guidance from other colleagues or through experience. Decisions are straightforward, and there will be little discretion to deviate from standard operating procedures. The selected person must have problem-solving skills and the ability to stay focused on their tasks while working independently.

On some occasions, the Maintenance Assistant will be required to support the logistics team, managing embassy staff, diplomatic personnel, visitors, among others.

Roles and responsibilities: 

  • Provide maintenance services at the British Embassy, Residences, and office properties, complying with all local and UK Health and Safety (H&S) regulations and the commitments contained in the Corporate Services Office Statutes and Policies.
  • Perform supervision, maintenance, and general repair of the entire property portfolio, including machinery and equipment (boilers, air conditioning, thermostats, generators, elevators, fire alarm systems), among others.
  • Attention to detail to identify and assess required work and complete the necessary operational and administrative work to record completed tasks.
  • Work with your line manager to ensure all planned and corrective maintenance is completed efficiently and appropriately.
  • Contribute input and report developments to improve procedures and act.
  • Interact with clients and contractors, collecting or exchanging information.
  • Perform physical/manual duties (e.g., plumbing, electrical, maintenance, painting, cleaning, mechanical breakdowns, etc.).
  • Identify required preventive and reactive work, reporting to the Line Manager in a timely manner.
  • Complete required administrative work to ensure records of work performed are maintained. 
  • Accompany and supervise work performed by contractors.
  • Support other members of the Properties and Maintenance team as needed.
  • Drive an official vehicle to attend or transport staff to scheduled appointments.
  • Perform other activities required by the Line Manager and the Head of Estates and Health and Safety (H&S).
  • Responsible for the quality of own work and refer issues to the Line Manager.
  • Prioritize own work to ensure tasks are completed on time and to the required standard.
  • Be responsible for the effective use of own time and prioritize activities.
  • Provide support to colleagues and work as a team, providing excellent customer service.
  • Basic knowledge of using a laptop.

Duties:

Respond to corrective maintenance requests for all apartments, both owned and leased by the Embassy, and perform scheduled preventative maintenance when required. This also includes offices and the Official Residence. 80%

  • Plumbing repairs
  • General repairs
  • Electrical repairs
  • Painting work

Drinking water and sanitation testing; gas testing and inspections; alarm and sensor testing required by the UK Department of Health and Safety. 15%

  • Gas leak testing when required by the properties
  • Water condition testing when required by the properties
  • Legionella testing once a year
  • Sensor and alarm testing as required

Learning and Development 5%

  • Identify lessons learned and opportunities for improvement for self and the team.
  • Attend training, development, and certification activities required by the Embassy.
  • Perform other activities required by the direct supervisor.
  • Perform some administrative tasks
  • Technical studies or courses in areas related to maintenance, plumbing, hydraulics, electricity and/or painting.
  • Minimum 5 years of experience in location maintenance work, with high knowledge in plumbing and painting.
  • Driver's license
  • Excellent interpersonal and communication relationships
  • Teamwork
  • Proactivity
Changing and Improving, Delivering at Pace, Managing a Quality Service, Working Together
29 April 2025
S2
Full-time, Permanent
48
Latin America and Spanish speaking Caribbean
Mexico
Mexico City
British Embassy
1
MXN
MXN 15,934
monthly
16 June 2025

Candidates must be able to live and work in Mexico in their own right at time of application.

Please ensure you answer all application questions in full as CVs will not be considered in the recruitment process until the interview stage.

The successful candidate will be subject to a security clearance and professional reference checks.

Employees who are not liable to pay local income tax on their Mission salary, eg some non-local national staff and some spouses or partners of UK diplomatic staff, will have their salaries abated by an equivalent amount.  

Appointable candidates who were unsuccessful may be placed on a ‘reserve list’.  If during the reserve period of 6 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate.

Learning and development opportunities:

  • Course and certification for working at heights.

Closing date of receiving applications is before 23:55 (Local Time) on 29 April 2025.

All applicants must fully complete the online application form, including the sections for employment and educational details, experience, and behaviour-based questions. Only those applications that contain all required information will be considered. To ensure the sift process remains anonymous, please do not include any personally identifiable information in your application form.

All staff at the British Embassy and its Consulates in Mexico are expected to work towards the UK mission statement of Building a UK/Mexico partnership, which makes the world and us more prosperous and secure, and to embody the Embassy’s agreed values of Honesty, Respect, Inclusion and Professionalism. 

Benefits:

Guaranteed Monetary Benefits

  • 30 days Christmas Bonus per full year worked (pro rata on the first year).
  • 50% Holiday Bonus based on your annual leave entitlement, additional to your paid annual leave.

*For benefits purposes our year runs from 01 January to 31 December.

Other Monetary Benefits

You will be eligible to an annual Performance Related Bonus. Performance Pay is granted to employees who receive a full year’s performance appraisal and meet or exceed their performance targets.

*Our assessment period for appraisals runs from 01 April to 31 March of the following year.

Other non-monetary benefits

  • Social Security coverage under Mexican Law.
  • Private Medical Scheme which covers our employees, their legal dependants under the age of 25, and spouses/partner provided they do not receive additional medical services from another employer.
  • Entitlement of annual leave as follows:

From 0 to 1 year entitled to 16 days (Pro rata on the first year)

From 1 to 5 years of service increases to 25 days

From 5 years of service onwards increases to 30 days

14 Public Holidays including a combination of Mexican and British festivities.

Working patterns:


Full-time 48 hours per week (or the maximum legally permitted by local legislation)

The British Embassy in Mexico has a flexible working policy. Employees are expected to work flexible hours depending on requirements and operational needs.
Overtime will be paid for hours worked (with prior authorization) beyond the 48-hour week. For this position, remote work is not possible, and you must report to the office Monday through Friday.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.