View Vacancy - Assistant Accommodation Officer

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Foreign and Commonwealth Office (Operations and Corporate Services)

Main Purpose of Job :

The Jobholder will be appointed as Assistant Accommodation and Furnishing officer at the Estates department looking after refurbishment and maintenance of all 70 on and 63 off compound properties and upkeep of offices. To ensure work orders are completed under stipulated service level agreement of Estates and to the quality within time and should be recoded/accounted in the Estates Helpdesk MIS

Roles and Responsibilities

Assisting in managing the house keeping and contract staff in refurbishment of properties as per British Standards.  Ensuring thorough checks of the properties before arrival and after departure of occupants. Contractor management and liaison with regard to House preparation jobs.

Managing furniture layouts, upholstery and soft furnishings both internally and with contractor.  Designing and managing management information system with regard to float items and tallying/ recording of transactions prior to arrival and departure of occupant. Ensure time based deliveries of soft furnishing through follow-ups with contractors/vendors and arrange freight forwarding considering timelines. This should in effect ensure value for money.

To regularly visit to on and off compound properties which are being refurbished and ensure that they can be handed over on time prior to arrival of occupants. To closely liaise with the technical team in order to plan out when the housekeeping team can enter the property and the works pertaining to handy men. To provide the Welcome pack one day before the arrival of staff at post, duly signed. 

To conduct Inventory checks (March in and March out) as per the stipulated SLA's which is within two weeks on arrival and after the heavy baggage has left post prior to departure. To regularly update inventories for all properties and stock in hand mentioning bar codes. To maintain the record of March in and March out on the system for ready reference.  

To maintain Asset Register for property inventory and for all stock items. To manage Inventories at properties and register deviations/variance if any.

Maintaining furniture store with regard to its organising both physical and recording. This includes both hard furniture and soft furnishing (Including upholstery changes, carpets etc). Maintaining minimum shelf stocks considering future arrival and departure and order /replenish as necessary.

To assist as a point of contact for new arrivals working on their smooth settling in including necessary documentation (Check in check out certificates).

Ensure H&S and quality compliance are met for all material orders.

To ensure work orders are completed under stipulated service level agreement of Estates and to the quality within time and should be recoded/accounted in the Estates Helpdesk MIS.

To update record of staff at post and other relevant details on the system (PYRAMID programme) on a monthly basis or as and when required.

Resources managed (staff and expenditure):

To assist the Accommodation Officer in all day to day works and Line Manage three House Keeping staff.

Language requirements:

Language: English and Hindi 

Level of language required: Good command on written and spoken English and Hindi  

Essential on arrival:

Diploma in Interior designing or Architecture or equivalent and good knowledge of MS Office. Minimum 3 to 5  years’ experience


Able to do site supervision, understand layout plans and understanding of stores inventory. Good knowledge of furniture, furnishings, and quality inspection. To be able to solve problems regarding furniture and furnishings and give appropriate solutions. To be able to recognise basic furniture fittings and hardware.

Changing and Improving, Leading and Communicating, Managing a Quality Service, Delivering at Pace
26 April 2019
A2 (L)
Fixed Term
24 months
South Asia & Afghanistan
New Delhi
British High Commission
INR 40,462 plus 12% provident fund and 6% Special Allowance
3 June 2019

For British High Commission (BHC) candidates, the Local Staff BHC Terms & Conditions will apply. 

For other than BHC candidates, salary will be INR 40,462 per month plus 12% provident fund and 6% Special Allowance.

Additionally the BHC offers a great benefits package that includes annual domiciliary medical cover, plus a Group Hospitalisation Scheme with INR 500,000 floater cover for your immediate family. 

The BHC is recognised as a good employer, with a robust, fair and transparent performance management & appraisal system linked to increments and staff bonuses. We have a 5-day working week, plus annual leave, public holidays, maternity leave provision, special leave, paid sick leave provision; ample development opportunities, travel opportunities, a good organisational culture, and excellent work/life balance. Around half of our work force is women.  We treat people with respect and equality and have a policy of zero tolerance for any form of discrimination, bullying, or harassment. 

This is a good opportunity to be part of a strong, diverse team, working in the biggest network that FCO has anywhere across the globe.  We are aiming to make it the best.

To Apply:

Please note applications without (a)(b) and (c) will not be considered.

a) Complete the Online Job Application Form.

b) Complete the motivation segment in the Online Application Form and the competency questions.

c) Attach a detailed CV.

Internal candidates applying for this position need to upload their appraisal forms for the previous 2 years (if applicable) and also inform their current line managers. Else the application will not be considered.

We will accept only online applications by ­­“26th April ’19” midnight. 

  • Applicants who do not have the required qualification & experience should kindly abstain from applying, as their applications will not be considered.
  • Only shortlisted candidates will be contacted and no telephone enquires will be dealt with.
  • The appointment will be subject to Police Verification and other checks including references, educational and professional. 

We welcome all applications irrespective of age, race, colour, gender, disability, sexual orientation, religion, belief or creed. We are also open to applications from people who want to work flexibly.

Please be aware that you will only be able to apply to vacancies for Local Staff roles with the British Government through this official site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.