View Vacancy - MNL - Residence Staff, S3

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. The FCDO operates an agile workforce and to facilitate this, you may be required to undertake other duties from time to time, as we may reasonably require.
Foreign, Commonwealth and Development Office (Residence and Support Staff)
Waiter/Household Assistant

Main Purpose of the Job:

To work as the leading member of the Residence team to safeguard that the Residence is run efficiently in accordance with the FCDO’s and HOM’s guidelines. This involves in liaising with the Residence Manager and Residence Staff by ensuring that duties and responsibilities are shared in the best way to deliver excellent service.

Roles and responsibilities / what will the jobholder be expected to achieve?

  • To ensure the Residence is ready to receive Ambassador’s guests for official engagements, including senior Philippine officials, international visitors and senior UK dignitaries.
  • To provide an excellent service to VIP’s, Ministers visitors, and alike.
  • Play a leading role in the organisation, preparation and delivery of Residence events such as but not limited to tea times, lunches, dinners, receptions, garden events, including the King’s Birthday Party.  
  • To maintain the Residence working areas in compliance with relevant health and safety standards including effective management of waste and recycling.
  • To keep and maintain the cleanliness and orderliness of the Residence by good housekeeping skills.
  • To inform the Residence Manager of any top up of wet and dry goods, laundry and cleaning materials and other necessary items to maintain sufficient supplies.
  • Caring for crystals and stock-keeping silver, cutlery and glassware. Reporting of any breakage and discrepancies to Residence Manager.
  • Assist the Chef when there is a function in the preparation only when needed.
  • Prepare and serve meals for the Ambassador and his family when required and wash up.
  • To liaise with JLL (facilities management) on a case to case base to raise a work order for urgent item/s.

Resources managed (staff and expenditure):

  • No direct line management responsibility, but responsible for working closely with a Residence team and the Residence Manager.
  • Responsible for management, inventory and reporting of any and all household items, loss, discrepancy or breakage.
  • Responsible for filing of Cash Imprest.
  • Experience in handling VIP and VVIP guests
  • Experience of event management, including set-up, table setting and service, and customer service
  • Knowledge of alcoholic and non-alcoholic beverages
  • Background in Food Handling Safety
  • Acceptable housekeeping skills
  • Computer literate

Language requirements:

  • Language: English/Tagalog
  • Level of language required: Basic
  • Experience of complex event set-up
  • Knowledge of flower arrangement and gardening
  • Knowledge in food and wine pairing
Changing and Improving, Managing a Quality Service
24 September 2024
S3
Full-time, Permanent
48
Asia Pacific
Philippines
Manila
British Embassy
1
PHP
29,148.18
monthly
25 November 2024

Benefits:

The British Embassy Manila offers the following:

  • A competitive compensation package
  • 36-hour work week
  • Guaranteed 13th and 14th month pay
  • 20 days paid annual leave (calculated on Pro-rata basis if joined after 1 January)
  • Extensive medical insurance
  • Life insurance
  • Access to a guaranteed 5 days of learning opportunities a year.

Learning and Development Opportunities:

The Foreign, Commonwealth and Development Office is committed to developing its staff, working hard to provide a comprehensive L&D offer. Staff have access to a wide variety of online resources and are strongly encouraged to take advantage of all the available opportunities. All new staff undertake a workplace induction and there are a number of mandatory e-learning courses covering areas such as diversity, health and safety, and information management

Working Patterns:

This job requires a high degree of flexibility, involving weekend, early morning and evening work or even stay in at the Residence if necessary. Time off in lieu will be granted.

Other Information:

Employment offers are subject to successful clearance of pre-employment checks. Staff recruited locally by the British Embassy Manila is subject to Terms and Conditions of Service according to local Philippine employment law.

No accommodation or relocation expenses are payable in connection with this position. All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit. Any costs related to obtaining or renewing permits and visas are the responsibility of the successful applicant.

Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount.

Candidates are expected to have a valid NBI Clearance.

The FCDO also operates an agile workforce. To facilitate this, you may be required to undertake other duties from time to time as we may reasonably require.

Please note that your application must be submitted before 23:55 on the day mentioned in the above field “Application deadline.”

Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.

We advise you to allow enough time to complete and submit your full application since only applications completed and submitted before the deadline will be considered.  

All applicants are required to mandatorily fill the online application form completely including the employment and educational details, experience, professional skills and behaviour-based questions. We will be thoroughly reviewing the applications and incomplete form in any respect may not be considered while shortlisting for the next stage.

For inclusivity and diversity, please remove the following personal information when uploading your CV: name, address, email address, age, date of birth, gender, and nationality.

Only shortlisted candidates for interview will be contacted. Interviewees will be assessed on the core behaviours/qualifications listed above. Unsuccessful candidates will be notified via the system in due time. Appointable candidates who were unsuccessful may be placed on a ‘reserve list’.  If during the reserve period of 6 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate.

The start date mentioned in the job advert is a tentative start date. Any offer of employment will be subject to the candidate achieving suitable clearances.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.