The British Defence Staff in the United States (BDSUS) has an exciting opportunity for a dynamic person to join the United States Support Group (USSG) as a Healthcare and Education Co-ordinator located in the British Embassy in Washington DC. This opportunity is a rewarding role which supports and further develops the special relationship between the UK and the US.
The USSG Support Team delivers support across the USA network for British Defence Staff civilian and Service personnel (ca 900+ people posted across the USA). We are looking for a highly motivated individual who has a real passion for service delivery and an ability to communicate compassionately and clearly with clients. The successful applicant will be a key member of the BDSUS Healthcare and Education team to advise, administer and authorise medical, dental and education claims amongst our UK overseas community, including their families. Whilst experience in an associated sector would be advantageous, it is not essential; attention to detail, a positive attitude and strong teamwork ethics will be paramount.
The US Network offers a unique career enhancing opportunity and is committed to supporting its staff through a variety of benefits including generous leave and insurance packages. It also promotes a culture of flexibility which enables people to better maintain wellness through an excellent work/life balance approach that encompasses some hybrid working, including working from home and flexible hours, where possible. In this role you would be working in a diverse international environment to support UK armed forces personnel and their civilian counterparts across the US. This is made up of staff with a rich and diverse background, skill sets, and experiences.
The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate based on disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.
Roles and responsibilities:
Resources managed (staff and expenditure):
Claims processed and authorised sometimes amounting to tens of thousands of dollars.
Language requirements:
Language: EnglishLevel of language required: Fluent written and spoken
US State Department requirements, the UK Government in the US has restrictions on the type of visas our non-diplomatic staff may hold. If you are not a US Citizen or a US Permanent Resident, or the dependent of a diplomat (with an EAD card), you may not be eligible for employment with the UK government. We cannot accept student Visas (J1, F or M) nor other forms of work Visas (I, H, P). If you hold a work visa it is best to check on your eligibility to work for a foreign government before applying for a position.
You may refer to our website for additional information: https://www.gov.uk/guidance/living-in-the-usa.
All selected candidates are subject to background checks and will require a security clearance prior to starting work.
The British Embassy and its US Network embraces hybrid working. We are an organization that also recognises the critical value of team work and we embrace and endorse collaboration by ensuring that all staff attend the office flexibly yet regularly.
Please note: The British Embassy and its US Network is committed to all employee’s ongoing learning and development needs. We offer a comprehensive platform for personalised learning for everything from soft skill development (communicating with impact, handling difficult conversations, time management) to more technical or professional skills necessary to complete your job (software training, formal qualifications etc.). On taking up post you must complete Data Protection and HIPAA training which is mandated for this post. As well as in house training on defence computer systems.
The UK Government operating in the US offers a substantial benefits package including generous leave, a choice of medical insurance, 401(k) matching up to 7%, extensive learning opportunities and a great work/life balance.
Please note that the tax arrangements imposed by the US on staff working for foreign governments, as well as those imposed by the UK Treasury on British and dual nationals working for the UK Government overseas, are atypical. The UK Government cannot withhold taxes (including FICA) on behalf of a US taxpayer. Instead, a US taxpayer is required to file taxes as if they are self-employed, and a FICA allowance is granted for those required to pay the employer contribution. Certain categories of staff (for example dual UK-US nationals and some visa holders) who work at Consulates General are not subject to US taxes. For those not subject to US taxes the UK Government reduces gross pay to a level broadly equivalent to taxed net pay. There are also social security implications for dual UK-US nationals. Please keep all this in mind when looking at the salary and the benefits package. If you are offered a job with the UK’s US Network you will be given further tax and social security information relevant to your personal circumstances and place of work; you are advised to consider this information and its impact on your circumstances carefully – potentially with the advice of a tax professional - before accepting a job.
Closing date of receiving applications is before 23:55 (Local Time) on 20 May 2025.
All applicants must fully complete the online application form, including the sections for employment and educational details, experience, and behaviour-based questions. Only those applications that contain all required information will be considered. To ensure the sift process remains anonymous, please do not include any personally identifiable information in your application form.
Only successful candidates will be contacted. Please no phone calls. Due to the high volume of resumes we receive, we cannot guarantee consideration of your application if the submission instructions are not properly followed.
Appointable candidates who were unsuccessful may be placed on a ‘reserve list’. If during the reserve period of 6 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate.
Internal candidates must inform their supervisor before they apply to a different position.
This opportunity is closed to applications.
